Job Family:

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

Nuvola, a Sabre´s company is looking for a Reservation Agent within our Hospitality unit that takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.

What does a Customer Service Reservation Agent do?

• Assist our guest and travel agents with their vacation needs via inbound calls
• Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
• Answer inquiries pertaining to the resorts’ amenities, services, and policies
• Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc

Job Requirements

• 1+ years of customer service experience
• Advanced English speakers
• Fluent Internet Connection
• Passion to provide a great customer experience over the phone

Benefits

• Work remotely
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children
• Daily meal allowance
• Life Insurance
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs

The rate of pay is 42,000,000 Colombian pesos/year, across 14 pay periods, at 3 million Colombian pesos/month

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

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