• Job Description

  Req#: REF17476L

  Job Description

  YOU ARE ALL ABOUT

  At Rituals, we believe in creating meaningful moments for both our customers and our team members. As we expand our global presence, we are seeking a dynamic and results-driven individual to join us as an International Trainer. If you're passionate about retail, have a keen understanding of international training dynamics, and thrive in a creative and collaborative environment, we want to hear from you!

  You will have an international responsibility as brand ambassador and visit our markets regularly to ensure our trainers and store teams are fully equipped to deliver our customers the perfect store and Rituals’ experience!

  For 40 hours per week, give new meaning to the words 'aim big, act small' and you:

  • Travel to our local markets (3-4 days a week in mainly Europe)
  • Implement international training programs and support the continuous development of these programs
  • Show expertise on our customer experience, product benefits and treatments
  • Develop, implement, and organize train the trainer sessions for local training teams
  • Train shop teams of new markets towards and shortly after store opening(s), as well as local office teams and marketing / PR agencies where relevant
  • Transfer knowledge and skills, supported by data from Mystery Shop, the digital learning platform and PowerBI (KPI) dashboard for our various Lines of Businesses
  • Liaise with managers in local markets and our Head Office to identify and fulfil retail training needs
  • Create learning and training content (for example new videos for e-learning)

  THIS IS YOU

  High on energy, low on ego and with a little bit of humor. Your main ingredient is having a passion for people and helping them to grow. You live the Rituals brand, and you are contagious in your passion for the brand and the shop floor. You love to connect to people – customers as well as your trainees. On top of it you have:

  • At least 3 years of relevant experience in the role of international trainer, preferably in an (international) retail environment
  • Flexibility to travel to our local markets (3-4 days a week in mainly Europe)
  • Highly culturally conscious and adaptable, international experience is necessary
  • Excellent and inspirational communicator/trainer, fluency in English is mandatory, other languages are preferable
  • Bachelor or master’s degree in a relevant field

  JOIN OUR TEAM

  By joining Rituals, you’ll get to experience a strong culture and entrepreneurial spirit which empowers you to create your meaningful career. We care about the well-being of our staff, as much as we value the well-being of the planet. You will be report to our Head of Program Management and you will work closely with the International Training & Development team at CHO, liaises with LOB managers in markets and at CHO and Aligns with local training teams in the markets.

  A GUIDE WITH YOUR BENEFITS

  As an International Trainer, based on a 40-hour work week, you get:

  • A salary that matches your knowledge and experience
  • Opportunities to continuously develop yourself by attending trainings and courses
  • Unlimited access to the ‘’Rijksmuseum’’
  • The opportunity to participate in a variety of activities, from running the Amsterdam Marathon to a company ski trip
  • 20% discount on our products
  • MacBook and iPhone

  YOUR PATH TO A NEW CAREER

  Grow with us! The next steps are:

  • Our recruiter will contact you within 10 working days
  • A digital introductory meeting with a team member and the head of training & development follows
  • An online assessment
  • A second interview with the teamlead and the recruiter follows
  • In the event of a positive outcome, you will receive a proposal with the terms of employment

  Any questions? Our recruiter, Peter, is happy to speak to you via peter.swinkels@rituals.com
  
  WE ARE RITUALS

  At Rituals a sense of purpose goes together with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions!

  “We are one of the most fast growing brands. And why? Because of our people.” - Raymond Cloosterman, CEO Rituals.

• About the company

  Founded in 2000, Rituals takes inspiration from the impressive power of natural ingredients, as well as ancient Eastern beauty and wellness traditions. At the brand's core, is the belief that happiness can be found in the smallest of things.

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