Capgemini
International Voice -Customer Service I 5 to 7 Years I Kolkata
This job is now closed
Job Description
- Req#: 1790252
- Responsible for calling insurance companies in US to analyse the claims and follow up on outstanding Account Receivable.
- Capable to capturing denials.
- Appeal to insurances for pending claims.
- Handle customer issues, escalation calls and coordinate with different functions, case management.
- Experience in international BPO specifically in a Voice process.
- Excellent communication (written and verbal) and comprehension skills in English.
- Open to Work from Office.
- Added advantage if candidate holds prior experience in BPO, specifically in anInternational Voice or Blended process.
- Good communication (written and verbal) and comprehension skills in English.
- Willing to work in night shifts 24/7 environment.
- End to End knowledge of revenue cycle management process.
Job Description
Primary Skills
Secondary Skills
About the company
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.
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