• Job Description

  Req#: 49602

  Overview

  Qualifications

  • Excellent listening, retention and note taking skills to maintain a high level of accuracy
  • Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
  • Ability to quickly establish personal credibility
  • Ability to follow client's instructions closely
  • Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
  • B2 CEFR English Level bilingual wih other required languages
  • Able to work from home on a permanent basis

  Responsibilities

  • Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
  • Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
  • Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
  • The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.

• About the company

  We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Notice