Inova Health System
IT Enterprise Desktop Administrator
This job is now closed
Job Description
- Req#: 658656
- Performs configuration of all peripherals to ensure working systems enable customers to be productive in their roles.
- Provides input, consistent with policies and procedures, to other Information Technology staff to define and manage warranty standard operating procedures (SOP) and repairs.
- Communicates problem solving measures taken for inclusion into SOP and policies so that recurring problems can be resolved.
- Proactively identifies and implements successful preventive measures for basic issues affecting desktops, printers and WOWs.
- Works from pre-defined SOP and checklists to ensure operating systems and systems software components are properly installed/configured for the enterprise desktop environment.
- Communicates proper procedures for system requests/maintenance, current task/project priorities and alternatives to requests for services that do not meet standards.
- Responds to and works tasks related to basic configuration problems of desktop infrastructure. Performs warranty repairs/warranty assessments and fixes.
- Ensures basic updates of documentation of procedures/standards on the proper imaging and configuring of operating systems software are complete and accurate.
- Education: Associate degree (or relevant experience in lieu of degree)
- Experience: 1 year experience in supporting a desktop environment with both basic administration and problem-resolution of Microsoft Windows seven and Windows 10 and above issues
The IT Enterprise Desktop Administrator will support the Inova Fairfax Medical Campus and is responsible for imaging and configuration, per defined standard operating procedures, of systems hardware/software related infrastructure. Completes tasks focused on imaging and the configuration of Windows desktop systems and all associated peripherals such as printers, scanners and e-signature pads. Assists in ensuring the successful and cooperative completion of tasks while resolving basic problems in a timely manner.
This position is physically located at the Inova Fairfax Medical Campus and will be required to work Monday - Friday from 3:00pm - 11:30pm.
Job Responsibilities:Requirements:
About the company
Inova Health System is a non-profit health organization based in Falls Church, Virginia, near Washington, D.C. The system is a network of hospitals, outpatient services, assisted living and long-term care facilities, and healthcare centers.
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