IT Governance Contract & Compliance Manager II – Digital and Technology Partners Governance - Remote

The Mount Sinai Health System's commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.

“Governance” is a management and oversight function that guides the use of leading practices, policies, procedures, and metrics that allow us to monitor quality and ensure continuous improvement toward operational excellence. At Mount Sinai Health System (MSHS), Digital and Technology Partners (DTP) Governance is accountable for sustainable achievement in IT management components. Our team is relentless, respectful, resourceful and results-oriented in the pursuit of operational excellence in IT functions.

Under the direction of the Director, DTP Governance, the Compliance Manager will support the programs and initiatives of the DTP Governance team.

Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

Qualifications

Education:

Bachelor's degree

Experience:

• 8+ years of experience in management or other related field of which at least 4 have been in a leadership position, or an equivalent combination of education and work experience
• Excellent verbal and written communication skill
• Attention to detail and organizational abilities
• Ability to manage projects from inception to successful implementation
• Strong analytical, communication, technical teamwork and interpersonal skills
• Ability to foster working relationships with the team and client departments
• Ability to think creatively to develop innovative solutions and approaches
• Ability to translate complex problems and solutions into viable solutions across the Health System
• Proficiency with MS Office suite and MS 365 Tools and Apps
  

The following are desirable:

• Knowledge of the health information technology function and operations in provider organizations (preferably multi-hospital setting)
• Enterprise awareness, breadth and depth of scope of Healthcare environment
• Understanding of IT Governance role
• Exposure to Health Information Technology service delivery and development models/standards (e.g. ITIL, Agile, Scrum)
• Systems focused mentality (predictive, proactive, precise, personalized, coordinated)
  

Non-Bargaining Unit, 283 - DTP Governance - MSH, Mount Sinai Hospital

Responsibilities

DTP Governance administers the Managed Services Governance program which provides oversight to the operation and contractual obligations of our service providers. The Compliance Manager will support the program with the following activities:

• Document at Monthly Management Meetings in the RAID log the Decisions, Issues and Actions around contract adjustments
• Assist with monitoring of contract performance to ensure adherence to contractual obligations
• Participate in Operational Committee meetings to ensure compliance to contractual reporting requirements including review of drafts of the monthly management meeting slides and make recommendations on updates to the RAID log or on potential contractual adjustments
• Create and maintain an obligation tracker for each new managed service and educate teams on those obligations and maintain as part of a global obligation tracker for the vendor
• Track new or changing SOW contractual commitments
• Provide transition support to teams to ensure understanding of Managed Services Governance processes
• Provide contract and procurement process refreshers with all parties

DTP Governance provides Contract Lifecycle Management services for all DTP-originated contractual agreements, as well as IT-related contractual agreements throughout the health system. The Compliance Manage will support contract lifecycle management with the following activities:

• Review for completeness, accuracy and compliance and process for intake all contractual agreements submitted for DTP Governance review
• Participate in regular workgroup meetings with Legal and Supply Chain and update and maintain the contracting log
• Review signature requests submitted for completeness and process as appropriate
• Provide contract-related issue resolution, both internally and externally
• Monitor and complete contract close-out, extension or renewal, as appropriate
• Communicate contract-related information to all stakeholders
• Assist in identification, development and implementation of new contract policies and processes and the deployment of and training on those policies and processes
• Other duties as requested or assigned