HOTEL DESCRIPTION

Cam Ranh bay is located in the Khanh Hoa Province south of Nha Trang. It is a protected inlet off the South China Sea situated between Phan Rang and Nha Trang, approximately 290 KM northeast of Ho Chi Minh City. As an upcoming resort destination, it is well known for its white sandy beaches and pristine turquoise waters.

JW Marriott Cam Ranh Bay Resort & Spa comprise of 274 rooms and villas with seaview and 360 meter of beach front. The resort offers 7 restaurants and bars, 1 ballroom and 4 meeting space at a total event space of 880 SQM. Facilities include 2 resort pool, kids club, fitness centre and spa with 8 treatment rooms and suites. The Hotel is approximately 15-minute drive from Cam Ranh airport, and a 40-minute drive to the Nha Trang city center, the capital of Khanh Hoa Province. The hotel is projected to open in Q3, 2025.

POSITION SUMMARY

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

The ideal candidate for this role would have previous work experience in Vietnam, with pre-opening and resort experiences.