NHS
IT Operations Engineer
This job is now closed
Job Description
- Req#: B0237-25-0042?language=en&page=1140&sort=publicationDateDesc
- Be the first point of contact for all IT support across Horder Healthcare
- Troubleshoot and resolve issues across a broad tech stack (Windows, iOS, Office 365, printers, phones)
- Support user administration (Active Directory, Azure, Microsoft 365, iPM)
- Contribute to small and medium-sized IT projects
- Maintain asset and licensing records, and participate in shift and on-call rotas
- Work alongside 3rd-party vendors to deliver solutions
- Share technical knowledge with colleagues and end-users
- Constantly seek digital innovations to improve service delivery
- Be the first point of contact for all IT support across Horder Healthcare
- Troubleshoot and resolve issues across a broad tech stack (Windows, iOS, Office 365, printers, phones)
- Support user administration (Active Directory, Azure, Microsoft 365, iPM)
- Contribute to small and medium-sized IT projects
- Maintain asset and licensing records, and participate in shift and on-call rotas
- Work alongside 3rd-party vendors to deliver solutions
- Share technical knowledge with colleagues and end-users
- Constantly seek digital innovations to improve service delivery
- Office 365 & Azure administration
- iPM or other healthcare systems
- VoIP, mobile device management, or backup tools like Veeam
- Security tools and infrastructure management platforms like Lansweeper
- Be the first point of contact for all IT support across Horder Healthcare
- Troubleshoot and resolve issues across a broad tech stack (Windows, iOS, Office 365, printers, phones)
- Support user administration (Active Directory, Azure, Microsoft 365, iPM)
- Contribute to small and medium-sized IT projects
- Maintain asset and licensing records, and participate in shift and on-call rotas
- Work alongside 3rd-party vendors to deliver solutions
- Share technical knowledge with colleagues and end-users
- Constantly seek digital innovations to improve service delivery
- Office 365 & Azure administration
- iPM or other healthcare systems
- VoIP, mobile device management, or backup tools like Veeam
- Security tools and infrastructure management platforms like Lansweeper
- Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks.
- You're confident supporting users across multiple platforms, using remote tools, and maintaining endpoint hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation.
- Bonus points if youve worked with:
- Office 365 & Azure administration
- iPM or other healthcare systems
- VoIP, mobile device management, or backup tools like Veeam
- Security tools and infrastructure management platforms like Lansweeper
- Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks.
- You're confident supporting users across multiple platforms, using remote tools, and maintaining endpoint hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation.
- Bonus points if youve worked with:
- Office 365 & Azure administration
- iPM or other healthcare systems
- VoIP, mobile device management, or backup tools like Veeam
- Security tools and infrastructure management platforms like Lansweeper
Job summary
An exciting opportunity has arisen for an IT Operations Engineer to join Horder Healthcare, a leading provider of orthopaedic and musculoskeletal services. This role will focus on the technical delivery of IT services and providing first-class support to clinical and administrative teams. But this isnt just about maintenanceits about transformation.
At Horder Healthcare, were reshaping how IT supports healthcare through a hybrid, innovative approach. If you're someone who enjoys solving problems, thinking creatively, and challenging the status quo, we want to hear from you.
Main duties of the job
About us
Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.
Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.
We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
We are committed to caring, and committed to you.
Details
Date posted
29 July 2025
Pay scheme
Other
Salary
£24,826 to £30,673.50 a year
Contract
Permanent
Working pattern
Full-time
Reference number
J139-122600
Job locations
Horder Healthcare
Crowborough
TN6 1XP
Job descriptionJob description
Job responsibilities
An exciting opportunity has arisen for an IT Operations Engineer to join Horder Healthcare, a leading provider of orthopaedic and musculoskeletal services. This role will focus on the technical delivery of IT services and providing first-class support to clinical and administrative teams. But this isnt just about maintenanceits about transformation.
At Horder Healthcare, were reshaping how IT supports healthcare through a hybrid, innovative approach. If you're someone who enjoys solving problems, thinking creatively, and challenging the status quo, we want to hear from you.
What you'll do:
About you:
Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks.
You're confident supporting users across multiple platforms, using remote tools, and maintaining endpoint hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation.
Bonus points if youve worked with:
Location: The Horder Centre, Crowborough
Contract Type: Permanent, Full-Time
Work Pattern: Monday to Friday - Office hours
Salary: Up to £30.673.50 per annum (Experience Dependant)
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role , and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Job responsibilities
An exciting opportunity has arisen for an IT Operations Engineer to join Horder Healthcare, a leading provider of orthopaedic and musculoskeletal services. This role will focus on the technical delivery of IT services and providing first-class support to clinical and administrative teams. But this isnt just about maintenanceits about transformation.
At Horder Healthcare, were reshaping how IT supports healthcare through a hybrid, innovative approach. If you're someone who enjoys solving problems, thinking creatively, and challenging the status quo, we want to hear from you.
What you'll do:
About you:
Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks.
You're confident supporting users across multiple platforms, using remote tools, and maintaining endpoint hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation.
Bonus points if youve worked with:
Location: The Horder Centre, Crowborough
Contract Type: Permanent, Full-Time
Work Pattern: Monday to Friday - Office hours
Salary: Up to £30.673.50 per annum (Experience Dependant)
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role , and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Person SpecificationPerson Specification
About you
Essential
About you
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Horder Healthcare
Address
Horder Healthcare
Crowborough
TN6 1XP
Employer's website
https://www.horderhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Horder Healthcare
Address
Horder Healthcare
Crowborough
TN6 1XP
Employer's website
https://www.horderhealthcare.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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