• Job Description

  Req#: 4901973

  Why Patients Need You

  Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

  What You Will Achieve

  The Business Operations Specialist will support, receive and perform work from Group Leaders or Managers. The role performs normal office functions such as arranging meetings and conferences, and receiving, referring, or answering e-mail.

  Reviews drafts and finished documents for appropriate grammatical usage; answers questions relating to office operations and established policies and procedures. Gathers, compiles, and reports on information relevant to the individuals and group(s) he/she is supporting. Support site digital and technical needs.

  How You Will Achieve It

  • Responsible for identifying areas of opportunity that will improve operational performance, increase productivity, shorten lead times and reduce costs to improve the organization's ability to meet business requirements.

  • This includes the identification, analysis, development and recommendations of improvements to operations across the network and towards business customers, in areas of technology, processes and support.

  • This position needs to interact and build effective relationships at all levels of the organization and will also work in cross-functional teams from concept through post implementation support (plan, build and run).

  • This position will support the technical and innovative advancements within the logistics organization as follows:

    • Provides the service delivery of logistics applications and works directly with partner Digital teams and vendors to ensure services meet customer’s needs in line with the agreed service levels.

    • Participates in governance forums for applications service delivery, both internally and with external service providers as required.

    • Determines business requirements, develops criteria, quotes and estimates in support of procurement and budget processes.

    • Develops documentation of business digital policies, technical specifications, flow diagrams and systems documentation.

    • Performs testing of disaster recovery procedures, coordinates testing with vendors and Digital partners and documents processes for Business Continuity Planning.

    • Enforces adherence of corporate information security guidelines, information protection programs and supports SOX and related technical audits impacting the organization.

    • Engages full scope project planning and management including comprehensive scope definition, client communications, cost and impact analysis, resource requirements, project tasks and documentation.

    • Provides technical input for the design, implementation, performance measurement and support of business enabling technologies.

    • Develops, sources or contracts application software with appropriate configuration in order to streamline business processes which are not available from other corporate resources.

  Qualifications

  Must-Have

  • Applicant must have a High School Diploma (or Equivalent) and 8 years of relevant experience

  • OR an associates degree with 6 years of experience

  • OR a bachelors with at least 3 years of experience

  • OR Masters with more than 1 year of experience.

  • Experience in the implementation and support of warehouse automation systems, order fulfillment systems, warehouse WMS, relational databases, ERP systems such as SAP and solid experience with a recognized project management methodology.

  • Candidate must have demonstrated knowledge of Ethernet, WINS, TCP/IP, DNS, 802.11b/g/n/ac wireless.

  • Experience with, Datalogic, Symbol and Zebra scanner hardware and software, barcode symbologies, and voice recognition technology.

  • Experienced in working with Windows 10, Apple IOS, Windows 2008r2/2012/2016/2019 Server, Active Directory, MS Office 365, Microsoft Teams, Microsoft SQL, SharePoint Online, Microsoft Project and Microsoft Visual Studio.

  • Ability to work in a complex organization with demonstrated ability to develop strong working relationships with customers, management, team members and vendors.

  • Ability to work effectively in an environment of constant change.

  • Motivated individual with strong self-directed capabilities, multi-tasking capability, as well as strong interpersonal and communications skills.

  • Candidate must be able to work variable hours Mon-Fri and must be available to work weekend and evening hours on an on-call basis for special projects, critical issue resolution and BCAP events as needed.

  Nice-to-Have

  • Certification as a PMP, MCSA, MCSD, and MCSE or equivalent certification strongly preferred.

  • Experience working with Temperature Monitoring Software and Hardware preferred.

  Technical skills requirement

  • Knowledge of applicable technical standards, techniques, principles, theories, concepts and Pfizer processes and industry practices/standards.

  • Knowledge of basic leadership principles. Focus is on leading/overseeing defined processes.

  • Provide solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance. Operates within established HR policies and basic colleague relations guidelines.

  • Works under general supervision. Follows established procedures. Recommends actions. Work is reviewed for soundness of judgment, overall adequacy, and accuracy. Administers policies & procedures that affect individual subordinate colleagues and assigned unit only.

  • Contributes to the completion of specific team objectives and assigned project milestones. Failure to achieve results may cause delays in completion of departmental program objectives. Monitors and manages the efforts of subordinate colleagues to achieve delivery of short-term goals.

  • Teamwork/Influence: Primarily internal company contacts. Inter-organizational and outside customer contacts on routine matters only. May represent department on specific intra-Pfizer projects. May assist in training less experienced team members. Accomplishes daily operational tasks mainly through direct supervision of OTE colleague. Provides assistance and guidance to Site Services as needed.

  • Time Span of Work: Day-to-day and/or weekly tasks and deliverables. Results can usually be measured on a weekly basis.

  Physical/Mental Requirements

  Normal Indoor Warehouse. Some lifting of up to 60 lbs. may be required.

  Non-Standard Work Schedule, Travel, or Environment Requirements

  Sometimes additional hours are required as the business levels dictate. These may include evenings and weekends on occasion. Occasional travel as needed.

  
  Work Location Assignment: On Premise.

  Other job details

  • Last day to apply: March 25, 2024.

  The annual base salary for this position ranges from $78,000.00 to $130,000.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

  Relocation assistance may be available based on business needs and/or eligibility.

  Sunshine Act

  Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

  EEO & Employment Eligibility

  Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

  Information & Business Tech

  #LI-PFE

• About the company

  At Pfizer we know that great things happen anywhere people come together with one shared goal. And the greatest rewards are sometimes where you least expect them. The future of medicine is happening at Pfizer.

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