Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.

Position Overview

The IT Portfolio Administrator will be responsible for ensuring the applications are managed and updated to support enterprise activities, continuous improvement, and information access for users across the organization. He/She will oversee ongoing configuration and set-up, user management, upgrades, reporting, and demand management.

Responsibilities

• Provide initial support for user issues for the Portfolio and Project Management applications used by organization.
• Manage enhancements and upgrades as required by vendors via the IT change control process.
• Provide ongoing configuration and module set-up to support additional functionality and on-going process improvement.
• Perform root cause analysis for issue resolution and prevention.
• Maintain and update training materials and information as changes are made.
• Maintain user set-up and deactivation. Track users vs. available licenses.
• Create organizational reports to support the use of the tool and information within the tool.
• Publish reports as needed.
• Participate in the demand management and resource management processes.

Required Skills and Competencies

• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team
• Strong organizational skills, including multitasking and time-management
• Good judgement and the capacity to independently evaluate situations and identify the optimum course of action
• Ability to work in a fast-paced environment with multiple teams, on concurrent projects
• MS Office, Project, SharePoint

Education and Experience

• 2-3 years of IT system administrator experience
• Experience working with a project and portfolio management software tool preferred
• Experience in a GMP/FDA regulated environment or other regulated industry preferred
• Experience working with cross-functional teams, remote teams, vendors and contractors.

Additional Information

• Travel is estimated at less than 10% but will flex depending on business need.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote