Position Type:
Leading District Professional/ Technology

Date Posted:
2/14/2024

Location:
DIVISION OF TECHNOLOGY

Closing Date:
3/17/2024

Configure computers, laptops, tablets, and other devices according to standardized specifications and requirements.

Installs, updates, and customizes software applications, operating systems, and security settings on various computing devices.

Creates and manages user profiles, ensuring that individual preferences and access levels are appropriately configured.

Integrates and tests hardware components, ensuring proper functionality and compatibility with the district's technology infrastructure.

Provides support for troubleshooting device configuration issues to resolve technical issues efficiently.

Maintains accurate documentation of device configurations, software installations, and any customization performed for future reference and auditing.

Conducts quality assurance checks to ensure that configured devices meet established standards and provide optimal performance.

Ensures a seamless end-user experience, communicating and documenting IT orientation and training opportunities, cybersecurity awareness, and IT resources and tools for tech-related questions.

Ensures the student and staff on/off boarding process workflow is separate.

Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.

Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.

Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

None.

All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.

Exhibits high professionalism, standards of conduct, and work ethic.

Demonstrates high quality customer service; builds rapport/relationship with the consumer.

Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Performs all job-related duties as assigned and in accordance with Board rules, policies, and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge of new technologies, tools, and best practices related to device configuration and management.

Skill in completing assignments accurately and with attention to detail.

Ability to configure and customize various computer devices and related technologies within various systems.

Ability to ensure accurate and error-free device configurations.

Ability to troubleshoot and address configuration issues efficiently, minimizing disruptions.

Ability to communicate to understand configuration requirements and provide clear instructions or support.

Ability to organize and manage configuration settings, software installations, and user profiles systematically to streamline deployment processes.

Ability to approach device configuration with a customer service mindset, aiming to enhance the overall user experience.

Ability to use software to access databases, email, create spreadsheets, and do word processing.

Ability to organize and coordinate work.

Ability to communicate effectively, in both oral and written forms.

Ability to self-evaluate regarding performance and professional growth.

Ability to establish and maintain cooperative working relationships with others contacted during work.

Travels to school district buildings and professional meetings as required.

Tools/Equipment Used: Standard office equipment, including computer and peripherals.

Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.

Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.

Lifting: Constantly exerts 10 to 20 pounds of force to move objects; frequently exerts 25 to 50 pounds of force.

Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.

Attendance: Regular and punctual attendance at the worksite is required for this position.

Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Education: (See approved combinations of Education & Experience below)

• Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;
• Associate’s degree from accredited college or university in a related field preferred.

Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;

Associate’s degree from accredited college or university in a related field preferred.

Experience: 3-5 years’ experience in software/hardware configuration or other IT roles.

IT Specialist III – Device Configuration



Reports to: IT Manager II – Asset Management
Pay Grade: 503
Duty Days: 239
Salary: $55,850 - $67,283
FLSA Status: Non- Exempt



Position Purpose

Ensures the seamless integration and functionality of technology devices. Configures various computing devices and related technology equipment to deploy standardized software, settings, and applications. Customizes devices to meet the specific needs of Fort Worth ISD students and staff, creating a user-friendly computing environment. Streamlines device setup processes, promoting efficiency, and supporting the district's educational goals through the effective utilization of technology resources.


ESSENTIAL JOB FUNCTIONS

• Configure computers, laptops, tablets, and other devices according to standardized specifications and requirements.
• Installs, updates, and customizes software applications, operating systems, and security settings on various computing devices.
• Creates and manages user profiles, ensuring that individual preferences and access levels are appropriately configured.
• Integrates and tests hardware components, ensuring proper functionality and compatibility with the district's technology infrastructure.
• Provides support for troubleshooting device configuration issues to resolve technical issues efficiently.
• Maintains accurate documentation of device configurations, software installations, and any customization performed for future reference and auditing.
• Conducts quality assurance checks to ensure that configured devices meet established standards and provide optimal performance.
• Ensures a seamless end-user experience, communicating and documenting IT orientation and training opportunities, cybersecurity awareness, and IT resources and tools for tech-related questions.
• Ensures the student and staff on/off boarding process workflow is separate.

Safety

• Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
• Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
• Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

Supervisory Responsibilities

• None.

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct, and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties as Assigned

• Performs all job-related duties as assigned and in accordance with Board rules, policies, and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

• Knowledge of new technologies, tools, and best practices related to device configuration and management.
• Skill in completing assignments accurately and with attention to detail.
• Ability to configure and customize various computer devices and related technologies within various systems.
• Ability to ensure accurate and error-free device configurations.
• Ability to troubleshoot and address configuration issues efficiently, minimizing disruptions.
• Ability to communicate to understand configuration requirements and provide clear instructions or support.
• Ability to organize and manage configuration settings, software installations, and user profiles systematically to streamline deployment processes.
• Ability to approach device configuration with a customer service mindset, aiming to enhance the overall user experience.
• Ability to use software to access databases, email, create spreadsheets, and do word processing.
• Ability to organize and coordinate work.
• Ability to communicate effectively, in both oral and written forms.
• Ability to self-evaluate regarding performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted during work.

Travel Requirements

• Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Constantly exerts 10 to 20 pounds of force to move objects; frequently exerts 25 to 50 pounds of force.
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

• Education: (See approved combinations of Education & Experience below)
  • Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;
  • Associate’s degree from accredited college or university in a related field preferred.

• Experience: 3-5 years’ experience in software/hardware configuration or other IT roles.

Approved combinations:
Education Experience
HS/GED/TxCHSE 5 years
Associate’s degree 3 years



This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.