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Job Description
- Req#: 7d293d54-3b25-499f-81e5-4a5d4f73e2a9
Employer Industry: Technology - Military Software Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- All-remote work flexibility
- Chance to work with a team of veterans and technologists from leading-edge software companies
- Engage in impactful work supporting military operations globally
What to Expect (Job Responsibilities):
- Serve as the first point of contact for users seeking technical assistance
- Liaise with internal users and external vendors to resolve technical issues
- Onboard and off-board employees, including new user training
- Conduct system maintenance of various SaaS platforms
- Manage company assets, including physical and digital IT equipment
What is Required (Qualifications):
- Minimum of 1 year of IT work experience in a help desk or IT support role in a startup environment
- Strong knowledge of computer systems, networks, and commonly used software
- Excellent communication skills
- US Citizenship
- Ability to travel up to 10% of the time
How to Stand Out (Preferred Qualifications):
- 2 years of IT work experience in a help desk or IT support role
- Experience in a system administration role
- Degree in computer science or an IT certification from a recognized organization such as CompTIA A+
- Experience with macOS, Windows, Google Workspace, Slack, and other SaaS tools
#Technology #ITSupport #RemoteWork #CareerGrowth #VeteranFriendly
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