DriveTime
IT Support Specialist I - Hybrid*
This job is now closed
Job Description
- Req#: R6244
Employer Industry: Automotive Finance and Sales
Why Consider this Job Opportunity:
- Competitive pay and top-tier healthcare coverage
- 401(K), life insurance, and short and long-term disability coverage
- Opportunities for professional growth and promotion within the company
- Tuition reimbursement program for continued education
- Wellness program with coaching, incentives, and medical premium discounts
- In-house gym for employees' physical well-being
- Regular celebrations and social events for team building
- Smart-casual dress code for a comfortable work environment
- Generous paid time off and holidays
What to Expect (Job Responsibilities):
- Provide remote technical support via phone, email, and remote connect to employees at various locations
- Evaluate and prioritize support tickets, ensuring effective communication with all involved parties
- Troubleshoot hardware, software, and network-related issues
- Collaborate with team members on IT projects
What is Required (Qualifications):
- High School Diploma or equivalent
- 1-3 years of experience in on-site and remote IT support
- Self-starter with the ability to work independently
- Technical support and/or help desk experience, including call center support
- Experience supporting a Citrix environment and Thin Clients
- Strong customer service skills
How to Stand Out (Preferred Qualifications):
- A+ certification
- MS Teams Conference Room Audio/Video troubleshooting experience
- Network Printer Troubleshooting experience
- Laptop/Desktop Imaging & deployment experience
- Experience with Duo or Cisco AnyConnect for two-factor authentication and VPN services
- Knowledge of Genesys phone system support
- Familiarity with remote software and troubleshooting
#AutomotiveFinance #ITSupport #ProfessionalGrowth #CompetitivePay #HealthcareCoverage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
DriveTime Automotive Group Inc. is an American used car retailer and finance company.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.