Cynet Systems Inc
IT Support Technician
This job is now closed
Job Description
- Req#: 24-23604
- Troubleshooting issues on windows platforms.
- Managing help desk and ticketing systems.
- Coordinating with the service desk to identify and mitigate root cause issues pertaining to the IT infrastructure and systems.
- Implementing proactive, preventive, and reactive maintenance measures.
- Implementing and using technology systems to detect patterns of anomalous network and security behavior.
- Managing identity and access controls, organizational security policies, and industry-proven security best practices across the on-site and cloud-based infrastructure systems.
- Architecting IT environments with sufficient redundancy, duplication, and security protection against natural, internal, and external threats that may compromise information security and service availability.
- Developing and implementing service level agreement (SLA) standards necessary for successful IT-enabled business operations.
- Application support, configurations, installations, and troubleshooting.
Job Description:
Responsibilities:About the company
We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.
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