UnityPoint Health
IT Technical Specialist-Remote Support
4 days agoWhat's your preference?
Job Description
- Req#: 165651
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive Total Rewards program with benefits tailored to your needs, including paid time off, parental leave, and 401K matching
- Comprehensive health and dental insurance, paid holidays, short and long-term disability, and even pet insurance for your furry family members
- Early access to earned wages with Daily Pay and tuition reimbursement to support career advancement
- Recognized as a Top 150 Place to Work in Healthcare, promoting a culture of belonging and respect
- Opportunity to work collaboratively with a dedicated team and contribute to excellent customer service
- Onsite position in Kacena, Iowa, with a consistent Monday to Friday schedule
What to Expect (Job Responsibilities):
- Provide departmental and technical support including system upgrades, repairs, and maintenance on computer systems
- Collaborate closely with Regional Service Managers and IT team members to ensure customer satisfaction
- Install, integrate, and configure new computer systems while monitoring their functionality
- Cover on-call responsibilities as required, including night and weekend shifts
- Complete special projects and monthly reports as assigned to facilitate smooth departmental operations
What is Required (Qualifications):
- Two-year degree in Computer Science or Programming; equivalent education and experience will be considered
- Proficiency with personal computers and knowledge of a wide range of computer systems, software, applications, and hardware
- Strong communication and negotiation skills to interact effectively with management at all levels
- Experience in maintenance and repair of computer hardware, including problem resolution and system upgrades
- Understanding of regulatory and accreditation requirements within the healthcare industry
How to Stand Out (Preferred Qualifications):
- Knowledge of healthcare industry systems is preferred
- Strong telephone and typing skills to facilitate effective communication
#HealthcareServices #ITSupport #CustomerSatisfaction #CareerDevelopment #TeamCollaboration
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Welcome to UnityPoint Health. As your partner in health, we're dedicated to making it easier for you to live well-so you can show up for the moments that matter most.
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