• Job Description

  Req#: 8488
  Position Type:
  Technology/ Technician Assistant
  
  
  Date Posted:
  8/20/2025
  
  
  Location:
  Central Office
  
  
  Closing Date:
  Open Until Filled
  
  
  General knowledge of computers
  General knowledge of related information technology devices
  General knowledge of software packages
  Ability to communicate with users to determine the nature of problems
  Ability to assist users with application deployment
  Ability to train teachers in the use of hardware and non-instructional software
  Strong organizational skills
  Ability to work at any school facility within the county
  Ability to establish and maintain effective working relationships
  Ability to solve independently most minor problems
  Graduation from high school and three years of work related experience in the use of computing and information technology resources
  Knowledge of Microsoft Office applications and operating system utilities
  Must be able to stand, sit, or walk for prolonged periods of time.
  Ability to bend, stoop, carry, push, or pull.
  Requires ability to transport technology and equipment.
  Must be able to lift up to 25 pounds routinely and 50 pounds occasionally.
  Must be able to visually and auditorily effectively communicate with staff and students.
  Must be able to drive to variety of school sites.
  Provides tier one support for all computers, and software within the school district.
  Performs upgrades to hardware and software applications as identified by senior level IT staff.
  Uses a work-order tracking system for routine repair and maintenance of equipment.
  Refers complex problems to higher level technical support.
  Maintains site licenses and user administration for specified software within the assigned facilities.
  Maintains inventory control procedures for technology equipment within the assigned facilities.
  Attends classes and seminars to enhance knowledge of equipment, operating systems, and application software.
  Performs any other work assignments, as assigned.
  POSITION TITLE:	Technician Assistant
  REPORTS TO:	Computer Technician
  BEGINNING DATE:	Open Until Filled
  
  
  
  
  
  
  
  
  KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • General knowledge of computers
  • General knowledge of related information technology devices
  • General knowledge of software packages
  • Ability to communicate with users to determine the nature of problems
  • Ability to assist users with application deployment
  • Ability to train teachers in the use of hardware and non-instructional software
  • Strong organizational skills
  • Ability to work at any school facility within the county
  • Ability to establish and maintain effective working relationships
  • Ability to solve independently most minor problems
  EDUCATION AND TRAINING:
  • Graduation from high school and three years of work related experience in the use of computing and information technology resources
  • Knowledge of Microsoft Office applications and operating system utilities
  
  
  TERM OF EMPLOYMENT: 12 months
  
  SALARY: Salary Grade 61
  
  FLSA STATUS: Non-Exempt
  
  
  PHYSICAL REQUIREMENTS:
  
  • Must be able to stand, sit, or walk for prolonged periods of time.
  • Ability to bend, stoop, carry, push, or pull.
  • Requires ability to transport technology and equipment.
  • Must be able to lift up to 25 pounds routinely and 50 pounds occasionally.
  • Must be able to visually and auditorily effectively communicate with staff and students.
  • Must be able to drive to variety of school sites.
  
  PERFORMANCE RESPONSIBILITIES:
  1. Provides tier one support for all computers, and software within the school district.
  2. Performs upgrades to hardware and software applications as identified by senior level IT staff.
  3. Uses a work-order tracking system for routine repair and maintenance of equipment.
  4. Refers complex problems to higher level technical support.
  5. Maintains site licenses and user administration for specified software within the assigned facilities.
  6. Maintains inventory control procedures for technology equipment within the assigned facilities.
  7. Attends classes and seminars to enhance knowledge of equipment, operating systems, and application software.
  8. Performs any other work assignments, as assigned.
  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
  
  Onslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities.
  
  
  EOE
  
  
  
  
  

• About the company

  Onslow County Schools is located in the Jacksonville, North Carolina region and provides academic and instruction to more than 25,000 students in pre-kindergarten through 12th grade in 37 schools including one pre-kindergarten development center and on...

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