Loews Hotels & Co Corporate Office
IT Technician
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Job Description
- Req#: R0074841
Maintain the Micros system both hardware and software
Correct database issue through out the Micros system
Process all Micros changes and menu configurations requests
Organize proper retention of historical data either to disk or tape
Fix or replace non-operational equipment
Maintain the retail systems both hardware and software
Fix or replace defective hardware
Work with the retail manager to ensure proper configuration
Cover weekend hours for a seven day I.T. coverage plan
Establish and conduct a Preventive Maintenance schedule for all printer and PCs
Collect a hardware inventory for comparison to our automated list
Manage and administer all Loews Hotel policies as they relate to the I.T. department
Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
Attends all appropriate hotel meetings and training sessions
Promotes and applies teamwork skill at all times
Is polite, friendly, and helpful to all guests, management and fellow employees
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Complies with hotel standard, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Ability to make decisions on imperfect information
Agility in multi-tasking
Bias toward action
Decisiveness
Other duties as assigned
Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS
Management and operation of: Retail POS and F&B POS (Micros)
Knowledge of network architecture and system design
Effective organization and communication skills
Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.
Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:
Competitive wages
Paid vacation after 6 months of employment
Paid sick time and holiday pay
Health & well-being benefits after 60 days of employment
401(k) with employer matching
Free onsite parking and discounted bus passes
Complimentary meals
Discounted hotel stays
Career development programs and tuition reimbursement
Community volunteer opportunities
This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director.
Essential Functions and Responsibilities
Supportive Functions and Responsibilities
Qualifications
About the company
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