• Job Description

  Req#: C9249-23-0924?language=en&page=852&sort=publicationDateDesc

  Job summary

  The post holder will provide IT Training and Application Support to the Great Western Hospitals (GWH) staff, mainly those working within the Integrated Care and Community Division. Training and support will include operational use of Office 365, a range of GWH IT devices, the TPP SystmOne clinical application, mobile working technologies and other related systems such as AccuRx and the Integrated Care Record (ICR).

  Main duties of the job

  The IT department at the Great Western Hospitals NHS Foundation Trust is looking for an experienced IT Trainer.

  This role, within the Trust's Clinical Applications team, will undertake all aspects of training the Trust's community system, SystmOne TPP along with other core clinical applications and general IT usage, to a wide and diverse clinical and non-clinical user base.

  As part of an IT Training programme the successful candidate will ensure the highest standards of documentation, planning and delivery, for classroom training, on-line learning, and training on an ad-hoc 1-1 basis. We are looking for someone who can "hit the ground running" with an exciting, busy and concentrated training program, for which you will take the sole initiative. The position will therefore suit an experienced and enthusiastic Trainer who can show flexibility in their approach to delivering a successful Training programme to the Trust's SytmOne TPP users, within the Swindon area.

  The successful candidate will be supported in the role by a dedicated IT team, where our IT service delivery puts patients and clinical teams first. If you are therefore someone who values job satisfaction, is self-motivated and also quickly establishes good working relationships with colleagues and system Users, we would love to hear from you.

  About us

  Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:

  Service We will put our patients first

  Teamwork We will work together

  Ambition We will aspire to provide the best service

  Respect We will act with integrity

  Date posted

  13 November 2023

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £28,407 to £34,581 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  249-5754464

  Job locations

  Orbital

  1st Floor, North District Centre

  Swindon

  SN25 4AN

  
  

  Job description

  Job responsibilities

  IT Training

  1. Work to plan and deliver face to face or virtual training of TPP SystmOne and Mobile working technologies
  2. Organise course content and produce appropriate course material, lesson plans and user guides which may include on line learning
  3. Ensure that related training material on the intranet is kept up to date and maintaine

  Application Support

  1. To develop and maintain a good understanding of the processes and system requirements of the TPP SystmOne application and its relationship to current operational requirements
  2. Work closely with users to identify efficient and effective ways of using IT and software applications
  3. Maintain a suitable level of skill and training to ensure the IT department can offer a high level of customer support

  Please see the attached job description and person specification for full details.

  Job description

  Job responsibilities

  IT Training

  1. Work to plan and deliver face to face or virtual training of TPP SystmOne and Mobile working technologies
  2. Organise course content and produce appropriate course material, lesson plans and user guides which may include on line learning
  3. Ensure that related training material on the intranet is kept up to date and maintaine

  Application Support

  1. To develop and maintain a good understanding of the processes and system requirements of the TPP SystmOne application and its relationship to current operational requirements
  2. Work closely with users to identify efficient and effective ways of using IT and software applications
  3. Maintain a suitable level of skill and training to ensure the IT department can offer a high level of customer support

  Please see the attached job description and person specification for full details.

  Person Specification

  Education, Qualifications and Training

  Essential

  • Good educational background demonstrable training/management experience.
  • Minimum standard of O-level/GCSE or equivalent.
  • ECDL or equivalent IT qualification Knowledge of standard Microsoft packages.

  Desirable

  • Degree-level qualification in IT or Training.
  • City and Guilds 730 Adult Teaching Certificate or equivalent desirable.
  • Training in the use of IT systems to support health and/or business functions.
  • Previous experience of using TPP SystmOne

  Experience

  Essential

  • Experience in the provision of training to other staff.
  • Good literacy and numeracy skills.
  • Highly computer literate and has the ability and willingness to learn new systems rapidly.

  Knowledge and Skills

  Essential

  • An ability to communicate complex technical material in a non-technical way.
  • Customer support activities.

  Desirable

  • Microsoft Office suite, Word/Access/Excel
  • PowerPoint.
  • TPP SystmOne
  • Other health or social care systems
  • Experience of use of e-learning software packages (Articulate 360)

  Person Specification

  Education, Qualifications and Training

  Essential

  • Good educational background demonstrable training/management experience.
  • Minimum standard of O-level/GCSE or equivalent.
  • ECDL or equivalent IT qualification Knowledge of standard Microsoft packages.

  Desirable

  • Degree-level qualification in IT or Training.
  • City and Guilds 730 Adult Teaching Certificate or equivalent desirable.
  • Training in the use of IT systems to support health and/or business functions.
  • Previous experience of using TPP SystmOne

  Experience

  Essential

  • Experience in the provision of training to other staff.
  • Good literacy and numeracy skills.
  • Highly computer literate and has the ability and willingness to learn new systems rapidly.

  Knowledge and Skills

  Essential

  • An ability to communicate complex technical material in a non-technical way.
  • Customer support activities.

  Desirable

  • Microsoft Office suite, Word/Access/Excel
  • PowerPoint.
  • TPP SystmOne
  • Other health or social care systems
  • Experience of use of e-learning software packages (Articulate 360)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Great Western Hospitals NHS Foundation Trust

  Address

  Orbital

  1st Floor, North District Centre

  Swindon

  SN25 4AN

  
  

  Employer's website

  https://www.gwh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Great Western Hospitals NHS Foundation Trust

  Address

  Orbital

  1st Floor, North District Centre

  Swindon

  SN25 4AN

  
  

  Employer's website

  https://www.gwh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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