Hackensack Meridian Health
IT Unified Communications Engineer III - Digital Technology Services
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Job Description
- Req#: 83535805472
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Digital Technology Services (DTS) Unified Communications (UC) Engineer III is responsible for provisioning customers and maintaining the voice and data connectivity within a Cisco UC system and data-network environment as part of the Hackensack Meridian Health (HMH) network UC Team. Includes configuration of customer VoIP and analog telephones and gateways, Unity Voicemail, troubleshooting customer and system problems. Responsible for performing adds, moves, and changes with telecommunications cabling including terminating cabling on network patch panels and telephone blocks, assisting the end-user customer device setup. Installs equipment in IDF's (intermediate distribution frames) and other Information Technology (IT)/DTS areas. Through good problem-solving, resourcefulness, and competence works on complex issues with little to no supervision. May provide leadership, coaching, and/or mentoring to a subordinate group.
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