Tata Consultancy Services
ITOps Automation architect (Multi Tower)
This job is now closed
Job Description
- Req#: 319873
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: IT Operation Automation Solution Architect
Experience Range: 5-10 Years
Location: Pan India
Must Have:
· Ability to architect ITOPS Automation Solution using market standard AIOPS ( Splunk ITSI, Zenoss, Science logic, ELK Stack)
· Implementation experience using Orchestration tools (Ex: Ansible, Service Now ITOM, MS- System Center, IPSoft)
· Detailed Knowledge in APM tools (Dynatrace, AppDynamics, ELK APM)
· Implementation experience for integration with Monitoring tools, ITSM (Service Now/Cherwell/Remedy), Batch Schedulers
· Implementation experience on one Virtual agent platform (Azure based, AWS based, Kore.AI, ServiceNow VA)
· Knowledge on RPA tool capabilities (Ex: Automation Anywhere, Blue Prism, UI Path).
Experience in supporting RFI and RFP
Good to Have:
· ITIL Certified (Service Operations)
· Contact Center platforms like Genesys, Avaya, AWS Connect
Digital works place automation tools (EUC) & platforms (Nexthink, Nanoheal, Systrack etc.)
Minimum Qualification:
•15 years of full-time education
•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable).
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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