• Job Description

  Req#: C9208-25-0576?language=en&page=823&sort=publicationDateDesc

  Job summary

  To work as part of a dynamic IT Operations Team, who prides themselves in their ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the planning of hardware/software installations, providing IT support to customers as required, assisting with the license requirements and supporting staff within and IT Operations Department.

  Main duties of the job

  Responsible for the administration of purchasing of all new IT hardware and software including processing user requests, creation of purchase requisitions, confirmation of deliveries and processing of invoices ensuring relevant documentation/systems are kept up to date and stock is labelled appropriately.

  Responsible for managing and planning own workload within set parameters provided by the team leader or manager of area with little to no supervision.

  Ensure that the logistical requirements of IT Equipment is maintained (orders, site and location, required equipment) to ensure efficiency of installations for planned\unplanned work.

  Delivery and if required, installation of IT equipment which requires minimum technical setup such as mice, keyboard, headset,camera, monitor or that have been prior configure by a member of the IT Operations Team

  Attend appropriate team discussions/meetings in support of service delivery.

  Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required.

  About us

  The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

  Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

  Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

  As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

  We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

  Details

  Date posted

  08 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum pro rata

  Contract

  Fixed term

  Duration

  2 years

  Working pattern

  Full-time

  Reference number

  208-5EB5A2-25-1

  Job locations

  Scunthorpe General Hospital

  Cliff Garden

  Scunthorpe

  DN15 7BH

  
  

  Job description

  Job responsibilities

  For more detailed information, please read the job description linked below.

  As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

  Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

  We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

  Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

  We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

  We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

  To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/

  In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

  We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

  Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

  Job description

  Job responsibilities

  For more detailed information, please read the job description linked below.

  As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

  Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

  We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

  Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

  We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

  We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

  To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/

  In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

  We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

  Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

  Person Specification

  Exam Results - CV

  Essential

  • o5 GCSE grades A to C or equivalent to include Maths and English
  • oEuropean Computer Driving Licence (ECDL) or Computer
  • oNVQ Level 2 in Business Admin or Customer Service or recognised equivalent
  • oEvidence of continuing professional development

  Desirable

  • oA Levels or equivalent
  • oEvidence of continuing professional development
  • oNVQ Level 2 in IT or recognised equivalent
  • oTyping / word processing qualification
  • oFull driving license

  Exam Results - CV

  Essential

  • oDemonstrable experience of working in an office environment using administration skills with stock or cash responsibility.
  • oGood understanding of Windows applications and Office365

  Desirable

  • oExperience of working with an IT Service with a Service desk environment

  Person Specification

  Exam Results - CV

  Essential

  • o5 GCSE grades A to C or equivalent to include Maths and English
  • oEuropean Computer Driving Licence (ECDL) or Computer
  • oNVQ Level 2 in Business Admin or Customer Service or recognised equivalent
  • oEvidence of continuing professional development

  Desirable

  • oA Levels or equivalent
  • oEvidence of continuing professional development
  • oNVQ Level 2 in IT or recognised equivalent
  • oTyping / word processing qualification
  • oFull driving license

  Exam Results - CV

  Essential

  • oDemonstrable experience of working in an office environment using administration skills with stock or cash responsibility.
  • oGood understanding of Windows applications and Office365

  Desirable

  • oExperience of working with an IT Service with a Service desk environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Northern Lincolnshire and Goole NHS Foundation Trust

  Address

  Scunthorpe General Hospital

  Cliff Garden

  Scunthorpe

  DN15 7BH

  
  

  Employer's website

  https://www.nlg.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northern Lincolnshire and Goole NHS Foundation Trust

  Address

  Scunthorpe General Hospital

  Cliff Garden

  Scunthorpe

  DN15 7BH

  
  

  Employer's website

  https://www.nlg.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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