• Job Description

  Req#: 805604234

  A Legacy of Excellence

  Entertaining Your World

  Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

  Jacobs Entertainment is currently in search of a “Security Shift Manager” for the All-New J Resort . The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!

  Be a part of the transformation of Reno’s newest premier resort—A Reno resort unlike any other.

  Our employees are supported with a comprehensive benefits program that include the following:

  • $200 Referral Bonus
  • Tuition Reimbursement
  • 7 paid Holidays
  • 80 hours of Vacation after 1 year of employment
  • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
  • Employee Assistance Program FREE of charge
  • Company paid Life Insurance and AD&D
  • Matching 401K program after 90 days
  • Employee Meal Discounts
  • Ongoing learning and development programs
  • Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

  Essential Job Responsibilities and Duties:

  • Manage and provide guidance to the J Resort and Gold Dust West Reno Security Supervisors
  • Coordinate and supervise the activities of the Supervisors and the security department at the J Resort and Gold Dust West Reno
  • Responsible for Emergency procedures to include, but not limited to all functions of the Fire Command Center (FCC), evacuation procedures and overall safety of the properties
  • Responsible for shift team members, annual reviews, payroll, attendance, timesheets, discipline, internal investigation, hiring and separation of employment as needed
  • Assist the Reno Area Assistant Director of Security with teaching team members new and better ways of doing business with an emphasis on accountability, leadership, and guest service
  • Coordinate with and assist the Reno Area Assistant Director of Security for all emergency response procedures and implement industry standards related to public safety
  • Train, coach, develop and council team members to ensure the highest of hospitality standards are met
  • Knowledge of completing and submitting Standard Operational Procedures (SOP’s) in the department
  • Knowledge of scheduling a 24-hour shift rotation of the Security Department that will provide adequate supervisory coverage on shift
  • Clear communication with additional shift managers to insure property shift coverage is scheduled for daily operations and special events
  • Responsible for teaching of appropriate and expected Dispatch duties
  • Review of all completed incident reports and daily shift logs for accuracy, clarity, distribution to appropriate executives and/or other entities as needed
  • Verify that assigned tasks are completed in a timely manner
  • Ability to communicate effectively with outside agencies

  Skills, Education and Other Requirements:

  • 2+ years' Public Safety and/or Security with a Minimum 1-year experience in a management capacity
  • Certification in CPR, AED and Basic First Aid
  • Must be able to work various, non-standardized schedule -- including evenings, weekends, and holidays
  • Outstanding written and oral communication skills
  • Excellent customer service skills
  • Ability to obtain Nevada Gaming registration card
  • Valid Nevada Driver’s License
  • Obtain Alcohol Awareness card
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

• About the company

  Jacobs Entertainment, Inc. is a gaming, hospitality, and entertainment company based in Golden, Colorado.

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