• Job Description

  Req#: AUS009556

  Who You Are
  As our ideal candidate, you understand the power and purpose of our culture of care. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

  The Role
  Reporting to the Jo's Manager, the Barista will exceed the expectations of all guests in a multitude of tasks that include, but are not limited to, taking orders and serving food and beverages to patrons at the coffee shop. A Barista’s duties include but are not limited to preparing food and drink items to specific standards, performing daily duties assigned by management and help to maintain a high level of cleanliness. Furthermore, Baristas are expected to provide customers with a singular experience, a consistent product, high quality food and drinks, and must be committed to superior customer service.

  Responsibilities will include:

  • Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

  • Maintain a high level of personal hygiene and adhere to dress code policies, wearing the uniform and closed toe shoes

  • Respect fellow employees, customers and the work environment
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Explain how various menu items are prepared, describing ingredients
  • Take orders from patrons for food or beverage, and prepare the item to specification
  • Gain knowledge of the Point of Sale (POS) system so that each transaction performed is accurate
  • Restock items using the system First-in, First-out (FIFO)
  • Clean during and at the end of each shift, according to the side-work assigned
  • Ensure open lines of communication with all departments and upper management at all times via phone, email, log books, and attending meetings to ensure all needs of the workplace are met
  • Communicate time-off requests with the shift cover book and confirm schedule with management before taking time-off
  • Maintain a high level of cleanliness and safety in the work area
  • Ensure that all equipment is maintained in good, safe working condition
  • Maintain an increased awareness of safety issues throughout the property
  • Keep abreast of safety and emergency procedures and OSHA requirements
  • Give excellent customer service to each patron

  Experience Required

  • Six (6) months coffee related experience in service industry
  • High School diploma or general education degree (GED)
  • Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility. Must maintain unexpired TABC Certification and Food Handler Certification
  • Must be able to speak, read, write and understand the primary language(s) of the workplace
  • Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
  • Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals

  The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

  We Welcome You

  Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• About the company

  The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957.

Notice