OUR CULTURE

Cambridge Associates believes culture is central to your success and ours.

We believe in a vibrant, values-driven culture that is supportive, inclusive, and diverse. Here, we celebrate the individual while we support global connectivity. At CA, collaboration wins, kindness matters, and your success is our priority.

· We foster an inclusive and diverse environment that enables all individuals to engage and bring their full selves to work.

OUR CLIENTS

Cambridge Associates believes our clients come first .

Our clients are the most compelling endowments, foundations, pensions, private clients and institutional investors around the globe.

OUR PEOPLE

Cambridge Associates believes we do our best when you do your best.

At CA, we are only as successful as you are. We actively recruit and invest in the most dynamic and diverse talent and then empower you to succeed. By leveraging your unique skills, developing your individual career goals, and building a collaborative global community of connected, diverse individuals, we build a community that is stronger together.

But enough about us. Tell us about YOU

· Are you a bold individual seeking an opportunity to contribute to a value-based, collaborative environment in some of the most exciting cities around the globe?

· Are you eager to work for an organization committed to diversity, inclusion, sustainability, and Corporate Social Responsibility?

· Do you strive to work in an environment that encourages innovation and teamwork?

· Are you a thought leader who cares about making a difference in the world while contributing to an amazing culture?

· Do you value a challenging professional opportunity where you can leverage your skills, gain a valuable foundational in finance and investments, and build a long-term career development plan?

· Are you seeking a competitive salary, a robust and comprehensive benefits program, and a variety of attractive benefits and perks?

· Do you excel at: analysis, interfacing with internal customers, and problem solving?

THE TEAM

The Digital Engagement Team at CA partners with business stakeholders to deliver technology solutions that build relationships among employees and clients, accelerates product and service adoption, and supports business process change in order to enable business growth and development. To do so, the team is committed to designing and implementing digital and non-digital methods that enhance employee and client online experiences in three areas: Employee Engagement (DEX), Customer Relationship Management (CRM), and Digital Client Experience (DCX).

More specifically, the Employee Engagement area centers around software and processes that enhance productivity and collaboration through digital community, digital strategy (external websites, digital marketing, and social media), measuring and monitoring employee engagement, and knowledge management. Our primary software stack includes Igloo Software, Box, Asana, Canva, and Microsoft products. The team is focused on delivering value for our colleagues by handling technical tasks such as prioritizing integrations with other applications in the enterprise, creating analytics dashboards, providing concierge support for each solution to optimize usage, and managing vendor relationships. We also provide project-specific support for new vendor analysis, website updates, communications campaigns, and software releases.

THE OPPORTUNITY

As a Business Analyst on the Digital Engagement team, you will play a key role in implementing technology solutions that enhance and strengthen CA’s employee community. We are seeking a candidate who is eager to manage both the technical aspects of software-as-a service (SaaS) product management for a portfolio of products and the people-focused aspects, such as driving adoption, facilitating behavior change, providing ongoing training, and managing stakeholders.

You will collaborate closely with IT teams (including AI, Cybersecurity, and Vendor Management) and core business stakeholders in Corporate Communications, Marketing, and Human Capital. Your role will involve identifying, implementing, and integrating new technologies and upgrades into business processes. Responsibilities include building stakeholder consensus, learning new technologies, and implementing solutions that meet stakeholder, compliance, and security objectives. Additionally, there are opportunities to work more closely with the Communications and Marketing functions on our community platforms, where you will build websites and support content creators with blog and multimedia projects.

RESPONSIBILITIES

Employee Engagement

· Oversee community management for a social business and intranet platform (Igloo) to foster knowledge sharing and peer engagement.

· Support subject matter experts in expanding their content.

· Help increase adoption of new technology using change management frameworks.

· Assist in developing training programs and documentation.

Collaboration

· Work closely with the Communications and DEI teams to support firm-wide initiatives that reinforce our firm values and culture across the global enterprise.

· Collaborate effectively with cross-functional teams to enhance the delivery of business and technology outcomes. This role balances technical acumen with stakeholder management and is more peer-facing.

· Facilitate collaboration by identifying and onboarding modern workplace software such as Teams, Asana, Canva, Miro, and others.

· Coordinate and facilitate working meetings with business subject matter experts to gather requirements and help define solutions.

SaaS Lifecycle

· Manage relationships with vendors for our SaaS/digital platforms related to program execution.

· Execute the design or redesign of business processes to improve operational efficiency and ensure stakeholder goals are met.

· Develop presentation materials to validate processes and solutions.

· Serve as the product expert and administrator for the applications the team oversees.

· Initiate and complete vendor assessments and assist in onboarding and implementing new vendors to meet stakeholder needs.

· Demonstrate a high level of comfort with detail-oriented, independent tasks and objectives, flexing between collaborative and autonomous work.

· Engage in ad hoc projects and initiatives as they are identified.

QUALIFICATIONS

· Bachelor’s degree in any field

· 3+ year’s work experience

· Proven ability to effectively liaise between technical and business resources

· Strong organizational management skills and ability to manage multiple projects at one time

· Proficiency in project management

· Demonstrated ability to communicate in both verbal and written communication in formal and informal

· contexts designed to build consensus

· Ability to present work in a clear and concise manager

· Experience balancing tasks and requirements from multiple stakeholder groups

· Demonstrated analytical skills

· Proactive problem solver who is eager to learn and contribute

· Familiarity with the principles of community management or employee engagement preferred

· Prior knowledge and experience with online community management, social business applications, computer systems, digital applications, development, or testing methodologies preferred

Want to learn more?

Click HERE to learn more about how Cambridge Associates lives our firm values every day. (https://www.cambridgeassociates.com/firm-values/)

Click HERE to learn more about Cambridge Associates invests in diversity and inclusion. (https://www.cambridgeassociates.com/diversity-equity-inclusion/)

Click HERE to learn more about our commitment to Corporate Social Responsibility. (https://www.cambridgeassociates.com/corporate-social-responsibility/)

EQUAL OPPORTUNITY EMPLOYMENT

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.