Intapp
Client Success Analyst Intern
This job is now closed
Job Description
- Req#: R2022873
Employer Industry: Technology/Software
Why Consider this Job Opportunity:
- Opportunity to work with a team of smart people and learn from them
- Possibility to develop client-facing skills
- Learn client success metrics
- Exposure to the financial services industry and agile technology organization
- Professional growth and development supported through mentorship and engaging events
What to Expect (Job Responsibilities):
- Assist the team with client questions regarding training, platform configuration, workflow, and new processes
- Analyze success metrics to determine adoption trends and collaborate with Client Success Managers on how to improve adoption for specific clients
- Join in on calls with clients
- Work on small projects surrounding data cleanup, reporting/analysis on trends within client requests, and/or documenting how-to knowledge articles
What is Required (Qualifications):
- Some working knowledge of Excel (V Look Up, Pivot Tables, Calculations and Formulas, etc.) and competency with Windows OS and Microsoft Office suite required
- Excellent written and verbal communication skills, and the ability to work effectively in partnership with clients
- Superior troubleshooting, analytical, and problem-solving abilities
- Self-motivated with a strong work ethic
- Excellent organizational skills and an effective planner
- In the second or final year of undergraduate business or other related degrees. Preferred majors, minors, and concentrations include Business, Finance, Communications, Economics, Management Information Systems
How to Stand Out (Preferred Qualifications):
- Knowledge or experience with SaaS (cloud-based) software deployment
- Financial Services Industry experience or interest
Relevant Hashtags:
#Technology #Software #ClientSuccess #Internship #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Intapp powers connected firm management for private equity, investment banking, legal, accounting, and consulting. Our end-to-end, cloud-based, AI-infused connected firm management software unlocks your collective knowledge from first touch to final ou...
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