Summary:

This role is for a process executive, who has a basic digital marketing Understanding/knowledge.

Job Expectations:

Obtain consumer / provider information by listening to telephone calls/ text & messages

Determine eligibility by comparing consumer / provider information to requirements.

Adhere to policies by entering client information, confirming pricing

Meet the required target and quality metrics.

Work effectively with another team

skillset

Good Listening skills

Able to understand US accent

Possesses good comprehension and analytical skills

Team player, who is driven and self-motivated

Possesses Data Entry Skills

Is an efficient multi-tasker

Relevant experience from customer service is an added advantage

Excellent communication skills

Possesses basic knowledge on the US culture

Skills Required:

Minimum qualification - Graduate in any discipline0 to 11 months of experience can be considered. Excellent communication skills and strong command over English language/ language off support in the region. Willing to work in a rotational shift-based work schedule Excellent Analytical ability, Logical approach in digital marketing.

#LI-VS5