• Job Description

  Req#: 1483

  Posted Date

  3/22/2024

  Post End Date

  3/29/2024

  Job Description

  This is administrative work at the working supervisor level in coordinating and preparing public records requests including written and audio/video. Work requires knowledge of techniques, methods, and procedures used in the preparation of public records requests, which involve the use of specialized skills or equipment, which is acquired through a combination of education and training and considerable on the job training. Contacts require skills in understanding and influencing people and are important in resolving work related problems or complaints. The work is standardized in that tasks are substantially diversified procedures and specialized standards, and because of the changing priorities, or different situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence. Work is performed in an office environment and includes operation of standard office equipment such as a copier, telephone, personal computer, and computer software such as word processing, video editing software, and PDF editing software. Physical demands consist of sitting or standing at a workstation for extended periods of time, using and occasionally lifting and moving objects weighing less than 50lbs. The work is performed under general supervision where the work assignments are varied and, although subject to standard practice and procedures, the worker is permitted some latitude to set own priorities subject to supervisor’s approval.

  Examples of Work

  • Interprets, applies, and ensures compliance with federal, state and local laws and regulations and policies regarding public records.
  • Schedules, assigns, monitors, reviews, and evaluates the work of assigned staff.
  • Enters and assigns public records requests to assigned staff.
  • Provides guidance and direction to assigned staff for public records requests.
  • Reviews, redacts, and edits video/audio for various units of the sheriff’s office as well as 911 audio/history printouts.
  • Processes State Capital Repository requests.
  • Coordinates and prepares public record requests from attorneys, other law enforcement agencies, insurance companies, State Attorney’s Office, and inmate public records requests.
  • Processes subpoena requests.
  • Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
  • Files and retrieves various types of documents.
  • Operates standard office equipment such as a personal computer, copier, telephone, utilizing word processing, video editing and PDF editing software.
  • Maintains confidentiality of records and other sensitive information.
  • Communicates clear direction, manages for results and leads organizational change.
  • Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing and motivating employees.
  • Provides continuous one-on-one and classroom training to all subordinates and other staff as necessary.
  • Demonstrates proficiency in the City of Jacksonville’s competencies.
  • Performs related duties as required.

  Knowledge, Skills and Abilities

  • Knowledge of the Jacksonville Sheriff’s Office policies and procedures regarding public records.
  • Knowledge of federal, state and local laws and regulations and policies regarding public records.
  • Knowledge of techniques, methods, and procedures used in the preparation of public records requests.
  • Knowledge of supervisory and management techniques, principles, and practices.
  • Knowledge of standard office practices and procedures.
  • Ability to interpret laws, rules and regulations.
  • Ability to schedule, assign, monitor, review and evaluate the work of assigned staff.
  • Ability to supervise and coordinate the administrative functions.
  • Ability to gather, analyze and interpret data.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to operate a personal computer utilizing word processing, video editing and PDF editing software.
  • Ability to review information.
  • Ability to establish and maintain effective working relationships with employees and the public.

  Open Requirements/Supplemental Information

  • A four-year combination of education from an accredited institution and/or experience in administrative work, which consists of at least two (2) years of prior public records experience.
  • Bachelor's Degree from an accredited institution is preferred.

  The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528. There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.

  Min

  USD $62,981.00/Yr.

  Max

  USD $62,981.00/Yr.

• About the company

  The Jacksonville Sheriff's Office is a joint city-county law enforcement agency, which has primary responsibility for law enforcement, investigation, and corrections within the consolidated City of Jacksonville and Duval County, Florida, United States.

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