• Job Description

  Req#: 24953

  Who are we?

  Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the three clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.

  Build a successful career with us

  We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

  What will you do?

  This role exists in our Sanlam Life and Savings: Forensic Services department that focuses on providing effective fraud risk management services to all business clusters serviced. The role will include a variety of administrative duties which includes support to the wider Forensic Services Team.

  What will make you successful in this role?

  The key performance areas of this role include the following:

  • Office administration
    • Diary management for senior managers
    • Manage incoming requests submitted to shared forensics mailbox
    • Payment of invoices via SAP S/4HANA and cost allocations to business
    • Forensic Checks (Application codes for Advisers and Brokers)
    • Capture Training Interventions on SAP
    • Administration and Handling of Theft cases (Theft of PC equipment)
    • Travel and accommodation arrangements
    • Ensuring the necessary office facilities (e.g. stationary, printer, copier) for the team is maintained and available.
    • Minute taking
    • SRS system requests
    • Assistance with all logistics of special events, information sessions etc.
    • Internal and external communication with stakeholders
    • Run the office regarding office infrastructure and services
    • Ad hoc requests in support of the Forensic Administrator role
  • Financial Controls and Payments
    • Ensuring that payments are being made on time using SAP S/4HANA.
    • Support to the Accounts Payable team in peak periods.
    • Monitoring select lines on the cost centre budget.
    • Assist with creating Master Data requests.
  • Reporting and presentations
    • Managing requests submitted to the team’s shared mailbox.
    • Assist in preparing quarterly reports to cluster forums.
    • Assist management in taking minutes and notes when required.

  Qualification and Experience

  • Grade 12
  • A Diploma/Degree in Business Administration or Forensics from a recognised institution will be advantageous.
  • 2 years in an administrative role with a financial services institution.
  • Competent in using MS Excel, Word and Powerpoint.
  • Experience in using SAP S/4HANA Finance will be advantageous.
  • Able user of SRS system and JIRA will be advantageous.
  • Exposure to any other systems used within Sanlam will be to your benefit.

  Knowledge and Skills

  Reservation Management

  Secretarial Support

  Administration

  Manages various Stakeholder queries and support

  Behavioral Competencies

  Work independently

  Must have the ability to communicate effectively

  Have high ethical standards

  Core Competencies

  Cultivates innovation - Contributing dependently

  Customer focus - Contributing dependently

  Drives results - Contributing dependently

  Collaborates - Contributing dependently

  Being resilient - Contributing dependently

  Turnaround time

  The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

  Our commitment to transformation

  The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

• About the company

  As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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