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Job Description
- Req#: 6835
- Interpret documents from Spanish to English to ensure compliance with FCH policies
- Lead the ITG /CSC FIFA -NL Team in responding to Club's queries by "Zendesk platform", which includes assigning tickets to the rest of the team, managing workflows according to deadlines, drafting reports, and serving as the liaison between ITG/CSC FIFA -NL Team, the FCH, and the CDD support team (CoE)
- Assist the manager of the ITG/CSC FIFA Team by acting as the liaison between them and the FIFA-NL team
- Assist the ITG/CSC FIFA Team and FCH with systems, including FCH and Fastlane applications. Answer queries about processes and protocols to be followed
- Raise the "technical issues" that clubs encounter while interacting with the FCH application in the JIRA platform and maintain continuous communication with the Product Development Team
- Attend daily calls with the CDD support team (CoE) and keep the rest of the team updated
- Attend meetings with the Product Development Team
- Schedule and maintain the agenda for meetings with CDD Support Services and the Product Development Team. Also, prepare meeting notes.
- Draft instructions, guides, and templates to be followed by the rest of the ITG/CSC FIFA team
- Collaborate with the CDD Support team to keep the Standard Operating Procedure (SOP) up to date
- Track the workflow related to the requested Interpretations and client communication support services. Prepare reports to be send to the CDD Support Services and the manager
- At least 1 years of relevant experience required in a trust, law, or financial institution
- University degree preferably in Business or Law
- Strong communications and organizational skills
- Capable of working on your own initiative but also work well in a team
- An enthusiastic, helpful nature and a flexible attitude
- Accuracy and attention to detail
- Outgoing and friendly personality
- Have entrepreneurial and commercial awareness
- Fluency in English and Spanish
Junior Associate Legal
Location: Amsterdam
Department: Capital Markets
Vacancy type: Temporary (1 year)Hybrid
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A provider of Registered Agent, UCC search and filing, compliance and entity services, CSC helps Fortune 500 corporations do business better.
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