• Job Description

  Req#: 103082
  
  
  
  
  
  
  
  Join us in creating the technology that helps the world act together
  We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.
  Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.
  The team you'll be part of
  The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
  What you will learn and contribute to
  Are you passionate about solving problems?
  As part of our team, you will:
  • Provide technical skills and expertise for handling Demos, Proof-of-Concepts, Trials, Workshops and/or Post-Sales activities, in the area of Software Defined Networks and Network Function Virtualization solutions, all based on the Nokia IP Routing, SDN and NFV product portfolio.
  • Help with the technical Pre-Sales, Post-Sales, Engineering and Professional Service support for the IP Routing, NFV and SDN product portfolio in the EMEA region.
  • Help capture customer requirements, define relevant Use Cases and work out a corresponding list of required features & capabilities, and convert Use Case/Features into Test Cases/Test Plans.
  • Validate Use Case(s) by staging and demonstrating them in Nokia labs and/or customer site(s). You help convince the customers’ technical representatives that Nokia can provide them with the best technical solution.
  • Occasionally you help with problem-solve customer support requests when an issue appears to be network design related, working closely with the engineering teams to resolve issues.
  • Act as support in solution testing and implementation during pre-sales phase. You will prepare and deliver design proposals with support of IP and Solution architects.
  • Support our customers by developing, reviewing and/or validating scripts, keeping a library of use & reference cases, etc.
  • Support the delivery of technical presentations and workshops to our internal and external customers.
  • Work with multiple points of contact, mainly (technical) project managers to ensure support requests are solved in a timely manner.
  • Report customer requirements to the IP Routing product management teams.
  Your skills and experience
  You have:
  • A master’s degree in engineering.
  • Fluent in Italian and English – written and verbal communication
  • Motivated to acquire detailed knowledge and hands-on experience of the Nokia IP Network Infrastructure Products, together with becoming knowledgeable with related networking concepts and technologies that are complementing the Nokia IP Solutions.
  • Academic knowledge on the concepts of Virtualization, Containerization, SDN & NFV concepts and related technologies.
  • Passionate about the aspects of defining an architecture, design of a solution, build, deploy, troubleshooting & fault-finding of our customer networks and solutions.
  It would be nice if you also had/are:
  • Enthusiast about designing and configuring Network Systems and Management Applications, SDN and NFV products & related technologies.
  • Understanding of IP/MPLS concepts, related technologies and protocols.
  • Experience in scripting in both networking and virtualized environments.
  • Knowledge of Linux/Unix shell and datacenter networking
  • An analytical problem solver
  • Eager to learn and to grow in the role, willing to invest in continuous learning
  What we offer
  Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
  Nokia is committed to inclusion and is an equal opportunity employer
  Nokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  At Nokia, we act inclusively and respect the uniqueness of people.
  Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
  We are committed to a culture of inclusion built upon our core value of respect.
  Join us and be part of a company where you will feel included and empowered to succeed.
  Additional Information
  
  
  
  
  
  
  
  
  

• About the company

  Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.

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