Absa Group
Junior Specialist: Digital Analyst
This job is now closed
Job Description
- Req#: R-15970043
- Solution Definition: Analyze and document business requirements, collaborate with product managers, and ensure alignment with design and technology teams.
- Solution Commercialization: Document commercialization plans, engage with stakeholders, and produce user manuals and process documentation.
- Key Performance Indicators: Manage client experience metrics, call center volumes, client take-up, cancellations, complaints, and incidents.
- Reporting: Produce reports for various stakeholders, provide consolidated benefits reporting, and assist in the production of monthly business reports.
- Minimum B-degree in Commerce, Finance, Strategy, IT, or Engineering (NQF level 7). A post-graduate degree (NQF level 8+) is advantageous.
- Experience in the financial services industry, preferably in digital/mobile channels environments.
- Experience with data and analytics.
- Strong analytical and data-driven mindset.
- Excellent visual and verbal communication skills.
- Knowledge of product market and current/emerging technologies.
- Proficiency in Agile methodology and data analytics.
- Ability to adapt and respond to change, with strong problem-solving and decision-making skills.
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
We are seeking a motivated and detail-oriented Digital Analyst to join our team. The successful candidate will be responsible for analyzing requirements and driving the delivery and commercialization of integrated platforms across Absa's presence in African countries. This role involves close collaboration with stakeholders, design teams, and clients to co-create solutions, ensuring delivery throughout the business development lifecycle in accordance with Agile methodology.Job Description
Key Responsibilities:
Education and Experience:
Skills and Competencies:
Education
Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
About the company
Absa Group Limited, and originally Amalgamated Banks of South Africa, is a South African-based financial services group, offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management, as well a...
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