Job Title- Know Your Client (KYC) Analyst

Location- Mumbai

Role Description
KYC Document Verification & Onboarding of Clients on DB Applications as per the Regulations. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (“KYC”) reviews on all new clients they adopt. Client Onboarding team is responsible for these checks and reviews are made in strict accordance with regulatory requirement and the bank’s internal policies and local regulations.

Client Lifecycle Management (CLM) comprises of Client On-boarding and Account Maintenance and Reference Data Services (RDS). The group provides operational services across the Corporate Investment Banking clients globally, which enable client business, protect against client lifecycle risk and drive up data standards within the firm. CLM play an integral part in the firm’s first line of defence against financial crime, reducing the risk of working with new clients, whilst ensuring client relationships are on-boarded and maintained efficiently. RDS provide a golden source of quality reference data across the Bank, underpinning the firm’s key Regulatory, Control & Governance standards.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Client Onboarding provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services and Data Management solutions within relevant DB systems for Global Markets (GM), Global Transaction Banking (GTB), and Corporate Finance (CF).

The KYC Client Onboarding role will involve:

• To perform all new client adoption/ existing client extension/ account amendment across multiple products, different business lines i.e. GM, GTB, CF, and different DB locations.
• Perform first screening on documentation to ensure client adoption adheres to DB’s Global Compliance requirements, specific country KYC & regulatory requirements according to booking location, and Key Operating Procedures
• Manage Service Delivery Center in offshore location to complete requests on time from end to end perspective.
• Pro-active follow up and manage expectation with different parties including Relationship Managers, Sales, Compliance; stay on top of the status.
• Mange and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
• Updates in SharePoint to track open client requests, new reference mappings and also counterparty creations, ensuring storage of appropriate mapping references in DB Central systems
• Upload client documentation into DB’s centralized document repository systems, archive the original documentation.
• Ensure all account opening with conditional approval and exception approval are completed before expiry.
• Keep track on various MI to ensure no aging items.
• Work on data clean up initiatives, remediation, re-engineering projects and perform any required outreach to counterparties.
• Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits.
• Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full, utilizing the combination of resources managed as a single COB team.
• Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.
• Work in a high-pressure and time-sensitive environment.
• Perform quality checks to ensure that defined guideline is adhered for excellent QA scores.
• Work as the process owner and ensure end to end management of all activities associated with the process.
• Monitor capacity utilization within teams and allocate resources.
• Effectively manage risk and foster an environment where team is fully aware of Operational Risk management.
• Prioritize tasks and ensure adherence to timelines for completion of activities
• Initiate and lead change management initiatives within the team.
• Ensure structured upward & downward communication

Your skills and experience

Communication and Reasoning skills

• Strong communication skills both written and oral via various media i.e. e-mail, phone, face to face and conference calls
• Good communication skills to communicate at all levels – Biz, Client, Regional & stakeholder management across Operations Units and DBOI.
• Customer oriented while control will not be compromised

Soft Skills

• Ability to work independently and in teams taking ownership.
• Flexible, able to adapt change, and open minded

Technical skills

• Hands on experience in using Internet and repository websites.
• MS Office expertise
• Ability in formulating search criteria and expertise in web search techniques
• Expertise on internal systems and resources.
• Attention to details and quality.

Logical reasoning and problem solving

• Proven ability to manage different stakeholders
• Proven ability to manage multi tasks, aggressive deadline, work under high pressure
• Ability to drive for result persistently
• Ability to articulate issues on a structured manner, and identify root causes
• Strong analytical/problem solving skills and ability to work under pressure
• Willing to take ownership and work independently with minimal supervision.
• Ability to translate policies. Implement / review projects with checklist and DTP’s.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.