Virtusa

L2 Production Support - (Job Number: CREQ192957)


PayCompetitive
LocationChennai/Tamil Nadu
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 547010
      !*!T3 - L2 Application Support Resources required:
      4 to 5 years of IT experience with Level 2 Application Production support, ITIL
      Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence
      Tools: ITRS, Autosys, Service Now, uDeploy
      Domain Knowledge: Banking
      Good to have knowledge in oracle - proc, function, view, cursors

      T3 - L2 Application Support Resources required:
      4 to 5 years of IT experience with Level 2 Application Production support, ITIL
      Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence
      Tools: ITRS, Autosys, Service Now, uDeploy
      Domain Knowledge: Banking
      Good to have knowledge in oracle - proc, function, view, cursors
      General skillset:
      Good coordination between various infra/TI teams OR dev partners
      Quick turnaround time for solving any issue
      Quick in escalation + handling MIM + involving ICM + sending user communications
      Good debugging and analytical skills
      Must be very good in communication
      L2 Production support for 24*7 support module applications

  • About the company

      Virtusa Corporation is an American information technology services company founded in 1996 in Sri Lanka and has its headquarters in Southborough, Massachusetts, United States.