Quest Diagnostics - Frontline [ERROR]

Lab Assistant (Specimen Technician I)


PayCompetitive
LocationGreensboro/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: 87308

      Overview

      Lab Assistant (Specimen Technician I) - Greensboro, NC - Monday to Friday 9:00PM-5:30AMThis position is responsible for general support functions within the Specimen Processing Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy, and in a timely manner. Job is complex and requires that the employee have good organization skills and the ability to learn and understand specimen types related to test(s) ordered by clients. The position must have to the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of this position is required. Majority of position work, on the nightshift, but based on staffing needs weekends, holidays, on-call and overtime is a requirement.

      Pay Range: $17.75+ per hour; Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

      Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

      Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

      • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
      • Best-in-class well-being programs
      • Annual, no-cost health assessment program Blueprint for Wellness®
      • healthyMINDS mental health program
      • Vacation and Health/Flex Time
      • 6 Holidays plus 1 "MyDay" off
      • FinFit financial coaching and services
      • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
      • Employee stock purchase plan
      • Life and disability insurance, plus buy-up option
      • Flexible Spending Accounts
      • Annual incentive plans
      • Matching gifts program
      • Education assistance through MyQuest for Education
      • Career advancement opportunities
      • and so much more!

      Responsibilities

      • Able to perform all responsibilities of the Specimen Preparation Assistant
      • Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together
      • Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
      • Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services
      • Meets standards for production and accuracy within 6 months
      • Understands the complex relationship between test(s) ordered and specimen received
      • Completes all required written documentation, legibly and within the assigned timeframe
      • Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interaction
      • Is open to learning additional functions within Specimen Processing to allow timely progression to the next level
      • Performs other duties as assigned

      Qualifications

      QUALIFICATIONS

      Required Work Experience:

      N/A

      Preferred Work Experience:

      • Medical background preferred which includes medical terminology applicable to a clinical laboratory
      • Previous experience in a production environment preferred

      Physical and Mental Requirements:

      • Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
      • Works in a biohazard environment, practicing good safety habits
      • Able to sit or stand for long periods
      • Handles multiple tasks simultaneously and works in a production environment

      Knowledge:

      N/A

      Skills:

      • Communicates effectively with all levels of staff
      • Maintains composure while working under pressure
      • Reflects good judgment at all times when determining what action to take when resolving problems
      • Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
      • Keeps work area neat and clean
      • Demonstrates strong interpersonal skills that foster a positive environment.
      • Demonstrates flexibility and ability to adapt to change

      EDUCATION High School Diploma or EquivalentLICENSECERTIFICATIONS

      Quest Diagnostics honors our service members and encourages veterans to apply.

      While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

      2025-87308

      EEO

      Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

  • About the company

      Quest Diagnostics is an American clinical laboratory. A Fortune 500 company, Quest operates in the United States, Puerto Rico, Mexico, and Brazil. Quest also maintains collaborative agreements with various hospitals and clinics across the globe.

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