Large Group Coordinator

Work from home within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Large Group Coordinators are living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, our Large Group Coordinators are responsible for the internal preparation of paperwork and onboarding of RFP quotes, new and renewing 101+ employer groups. Additionally, they are responsible for analysis of benefit details including variations; deviations; and customization requests, as well as primary administrative and technical support to the sales & service team and downstream departments for onboarding activities.

Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

Large Group Coordinator would have a Bachelor’s degree in Business or related field and 1-2 years of progressive experience in healthcare, such as sales and marketing, sales support, customer service, claims, membership or equivalent combination of education and experience.

Skills and Attributes:

• Demonstrated ability to use MS Office products and other corporate software. Demonstrates comprehensive knowledge of Underwriting and Marketing guidelines.

• Comprehensive knowledge of health insurance and products available, new industry developments (i.e. Healthcare Reform), sales processes, terminology and operational flow.

• Strong verbal, written and interpersonal communication and customer service skills.

• Demonstrates effective working relationships with cross–functional departments within a team environment (i.e. Group Services, Underwriting, Product Build, Claims, Membership, ASO Unit, etc.).

• Demonstrated knowledge in the Configurator Tool process including in-depth knowledge of large group benefit plans, and a strong working knowledge of benefit documents.

• Demonstrated experience in recognizing problems and effectively resolving complex issues.

• Ability to organize and prioritize to meet established deadlines.

• Ability to work under pressure and handle multiple projects and/or group activities simultaneously.

What You Will Do at Cambia:

• Manage all internal operations for new and renewing 101+ fully insured and ASO accounts, serving as liaison between Sales/Account Executives and internal departments to support overall sales goals.

• Reviews benefits documentation and prepares professional quote portfolios, ensuring accuracy of legislative mandates and benefit changes in coordination with Underwriting and other teams.

• Leads implementation and onboarding processes, coordinating conference calls, managing timelines, and ensuring accurate processing of all documentation for timely group activation.

• Ensures accurate system configuration of group benefits, claims processing, and membership eligibility according to intended plan design through proper documentation (GMA, GAF, contracts, etc.).

• Prepares and coordinates group enrollment eligibility files, including formatting carrier files for Facets autoload with all required fields and coordinating processing with relevant departments.

• Creates customized member welcome materials and coordinates printing/delivery of benefit plan documents including SBCs, SPDs, and contract amendments.

• Tracks new and renewal groups from start to finish, working directly with other departments to resolve setup questions and issues while monitoring all sales processes.

• Identifies and approves group customization needs such as custom ID cards, EOBs, and network configurations in collaboration with Customization Specialists.

• Addresses technical issues related to systems, processes, and procedures while communicating solutions to the sales team.

• Provides administrative support for client health and benefit fairs and answers day-to-day operational questions regarding quoting, customization, ACA requirements, membership, billing, and eligibility.

The expected hiring range for a Large Group Coordinator is $27.20 - $35.10/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $27.20 - $45.70/hour.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.