NHS

LDA Project Support Officer


Pay22,816.00 - 24,336.00 / year
LocationBarnsley/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: D9133-981?language=en&page=258&sort=publicationDateDesc

      Job summary

      Fixed Term or Secondment (18 months) - 30 hours per week

      An exciting opportunity has arisen for an enthusiastic project support administrator with excellent organisational skills to support the Learning Disabilities and Autism Team with the Oliver McGowan programme.

      You will be an excellent communicator with the ability to organise and prioritise workflow, you will be proficient in scheduling and managing a variety of tasks with competing deadlines. A key element of this role is engaging with senior stakeholders across South Yorkshire therefore having good interpersonal skills is essential.

      This is an excellent role for someone wishing to gain experience working within programme/project management to develop their skills and knowledge should they wish to progress into project management in the future.

      Interviews: 29th May 2024

      Main duties of the job

      The post holder will work as part of a team delivering an effective project support service; providing efficient and effective administrative project support to the team.

      The post holder will be responsible for setting up and administering project meetings, steering groups, workshops and events including completion of minutes and action logs.

      The post holder will be required to update online systems such as the project management systems and use Microsoft Teams.

      The programme is fast paced so you will need to be dynamic and have the ability to multi-task and manage own workload effectively.

      About us

      NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

      Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

      Date posted

      15 May 2024

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £22,816 to £24,336 a year

      Contract

      Fixed term

      Duration

      18 months

      Working pattern

      Part-time, Flexible working, Home or remote working

      Reference number

      D9133-981

      Job locations

      Westgate Plaza One

      Westgate

      Barnsley

      South Yorkshire

      S70 2DR


      Job description

      Job responsibilities

      • Support colleagues with administrative tasks including diary management.
      • Assist in coordinating meetings and events.
      • Prepare agendas and take notes at meetings.
      • Manage own time effectively.
      • Organise meetings for the team.
      • Updating project management system
      • Plan complex administrative tasks/activities; supporting project work to be achieved within set timeframes.
      • Ensure complaints, comments and suggestions are dealt with sensitively and helpfully, escalating as needed.
      • Explain sometimes complex administrative and project processes in an understandable way to colleagues, internal or external stakeholders.
      • Promote a positive image of the service in all dealings; being professional, tactful and helpful.
      • Exercise judgement when dealing with queries, resolving issues where possible and escalating as appropriate.
      • Standard keyboard skills are required to use computer systems on a regular basis.
      • Updating spreadsheets and using Microsoft forms on a daily basis.

      Job description

      Job responsibilities

      • Support colleagues with administrative tasks including diary management.
      • Assist in coordinating meetings and events.
      • Prepare agendas and take notes at meetings.
      • Manage own time effectively.
      • Organise meetings for the team.
      • Updating project management system
      • Plan complex administrative tasks/activities; supporting project work to be achieved within set timeframes.
      • Ensure complaints, comments and suggestions are dealt with sensitively and helpfully, escalating as needed.
      • Explain sometimes complex administrative and project processes in an understandable way to colleagues, internal or external stakeholders.
      • Promote a positive image of the service in all dealings; being professional, tactful and helpful.
      • Exercise judgement when dealing with queries, resolving issues where possible and escalating as appropriate.
      • Standard keyboard skills are required to use computer systems on a regular basis.
      • Updating spreadsheets and using Microsoft forms on a daily basis.

      Person Specification

      Skills and Competencies

      Essential

      • Able to work on own initiative and unsupervised, within defined policies and procedures.
      • Good customer service skills.
      • Good written and verbal communication skills.
      • Able to use tact and persuasion to support problem solving.
      • Intermediate knowledge of IT systems and software such as Microsoft Office.

      Desirable

      • Able to explain processes and procedures to those unfamiliar with them.

      Knowledge and Understanding

      Essential

      • Knowledge of administrative systems and processes.
      • Understanding of confidentiality.

      Desirable

      • Awareness of health services provision.

      Qualifications

      Essential

      • Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. administration/project management or equivalent experience.

      Experience

      Essential

      • Experience of working in an office or team environment.

      Desirable

      • Experience of working in healthcare or public sector environment.

      Attributes

      Essential

      • Fosters good working relationships and values difference.
      • Able to work well as part of a team.
      Person Specification

      Skills and Competencies

      Essential

      • Able to work on own initiative and unsupervised, within defined policies and procedures.
      • Good customer service skills.
      • Good written and verbal communication skills.
      • Able to use tact and persuasion to support problem solving.
      • Intermediate knowledge of IT systems and software such as Microsoft Office.

      Desirable

      • Able to explain processes and procedures to those unfamiliar with them.

      Knowledge and Understanding

      Essential

      • Knowledge of administrative systems and processes.
      • Understanding of confidentiality.

      Desirable

      • Awareness of health services provision.

      Qualifications

      Essential

      • Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. administration/project management or equivalent experience.

      Experience

      Essential

      • Experience of working in an office or team environment.

      Desirable

      • Experience of working in healthcare or public sector environment.

      Attributes

      Essential

      • Fosters good working relationships and values difference.
      • Able to work well as part of a team.

      Employer details

      Employer name

      NHS South Yorkshire Integrated Care Board

      Address

      Westgate Plaza One

      Westgate

      Barnsley

      South Yorkshire

      S70 2DR


      Employer's website

      https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      NHS South Yorkshire Integrated Care Board

      Address

      Westgate Plaza One

      Westgate

      Barnsley

      South Yorkshire

      S70 2DR


      Employer's website

      https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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