• Job Description

  Req#: RC674333
  Provides expertise/support for the design, development, and delivery of multimedia and other learning applications/programs. Analyzes, implements, coordinates and facilitates a broad range of skills/training programs within specialized areas and provides solutions for performance problems. Plans, develops, implements, and evaluates effective management and employee communication vehicles, including content determination, creative direction, research, writing, editing, and validation; analyzes tasks, goals, tools, and information needs of employees and performance support elements to enhance employee job performance and satisfaction. Minimum Qualifications: Bachelor's degree or equivalent in business, education, instructional design, behavioral science, or communications. Two (2) years of experience in the design and development of facilitator led, e-learning, and/or multimedia training. Knowledge of instructional systems design as applied to e-learning training and training instruction utilized in the development of performance support elements to enhance employee job performance and satisfaction. Education or experience in institutional or corporate communications with emphasis in communication analysis/planning and exposure to print and non-print online and other non-print media strategies. Strong analytical, human relations and communication skills. Directly related advanced degrees may offset experience requirements. Directly related experience may offset degree requirements. Skills/Knowledge Considered a Plus: Working knowledge of FedEx revenue systems and claims systems is preferred. 2+ years of experience using one or more of the following software applications: Adobe Captivate, Adobe InDesign, Vyond, iSpring Proficient in PowerPoint and Microsoft Office suite Domicile Location: This position is domiciled in Memphis, TN. Relocation/Sponsorship: Relocation assistance may be available based on business need. Sponsorship is not available. Additional Information Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition. Job Posting End Date: 11-04-2023 FedEx. Where now meets next. Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field. FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. FedEx has been recognized on many different lists both for business success and for being a great employer: FORTUNE Magazine: No. 18 among “World’s Most Admired Companies” (2023) Newsweek Magazine: One of “America’s Most Responsible Companies” (2023) Forbes Magazine: One of “Americas Best Large Employers” (2023) Newsweek Magazine: One of "America’s Greatest Work Places for Diversity" (2023) FORTUNE Magazine: One ofthe “Blue Ribbon Companies” that appears on 4+ Fortune Annual Award Rankings (2023) FreightWaves: #1 Among the “Top 500 For-Hire Carriers” (2023) FreightWaves:Freight-Tech 25 Award, honoring innovation and disruption within the freight industry (2023) FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status. FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.

• About the company

  Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding. For these reasons, our company has continued to excel in the ranks of the most admired and reputable companies in the world.

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