• Job Description

  Req#: 2553039
  The Fulfillment Center Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
  The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the FC; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the\ training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
  Excellent communication skills
  Comfortable talking in front of a group as well as one-on-one with an individual
  Able to give and receive feedback effectively
  Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
  Ability to follow up
  Always meets time commitments and deadlines, is goal oriented
  Checks and tests for understanding
  Gives insight to area managers
  Proven people skills
  Works hard for the success of others, constantly remains “customer obsessed”
  Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others
  Is an active listener
  Is a technical expert
  Demonstrated ability to consistently function at 100% of expectations
  Understands upstream and downstream variances
  Is able to use resources to expand knowledge and can answer tough questions
  
  We are open to hiring candidates to work out of one of the following locations:
  
  North Randall, OH, USA- 1+ years of Microsoft Office products and applications experience
  - High school or equivalent
  - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  - Work 40 hours/week, and overtime as required- Prior training, teaching or presentation experience • Willingness to work different shifts • Shift hours for this position may be different from the standard production shifts • Willingness to work in different areas as required by training needs • Excellent attendance • Candidates must be very organized and able to handle multiple and changing projects/priorities • Willingness to participate in and support the Operational Excellence initiatives *Bilingual highly preferred (Spanish/English)* Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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