At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.

We encourage candidates with lived experience to apply. This is an on-site position. South Loop Apartments provides 207 units of supportive, affordable housing. Learn more about the property here: 1521 S. Wabash, Chicago, IL | Mercy Housing

Pay: $20.00-23.00/hour DOE

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Prepare the day for guests (office and show units presentable, retrieve messages). Prepare materials before the office opens.
• Serve residents by writing service requests, completing service call backs, and follow through on special requests.
• Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
• Attend social events and represent the property in a way that brings credibility to the site and staff.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
• Sales experience with a proven track record.

Preferred Qualifications

• College or real estate-related supplemental courses.
• Occupancy certification.
• Excellent understanding of the occupancy standards and processes.

Knowledge and Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Operate required technological systems that run the property, including multiple incoming phone lines.
• Stamina for fast paced working environment.

This is a brief description of the position.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.