Custom Computer Specialists
Level 1 Technician
This job is now closed
Job Description
- Req#: 2859
- Hardware and Software Proficiency:
- Knowledge of computers, printers, projectors, interactive whiteboards, and other classroom technology.
- Understanding of operating systems (Windows, macOS, Chrome OS) and common software applications (Microsoft Office Suite, Google Workspace).
- Ability to troubleshoot and fix hardware and software issues.
- Networking:
- Basic understanding of network infrastructure (wired and wireless).
- Ability to connect devices to the school network and troubleshoot connectivity problems.
- Audiovisual Equipment:
- Knowledge of audio and video equipment (microphones, speakers, cameras, etc.).
- Skill in setting up and operating audiovisual equipment for presentations, meetings, and events.
- Communication:
- Ability to communicate effectively with teachers, students, and other staff members, both verbally and in writing.
- Patience and empathy when dealing with users who may have limited technical knowledge.
- Problem-Solving:
- Ability to diagnose and troubleshoot technical issues in a timely and efficient manner.
- Creative problem-solving skills to find innovative solutions to challenges.
- Organization and Time Management:
- Ability to manage multiple tasks and prioritize work effectively.
- Strong organizational skills to keep track of inventory, equipment, and repair records.
- Adaptability:
- Willingness to learn new technologies and adapt to changing educational needs.
- Flexibility to work on various projects and tasks as needed.
- Data Privacy and Security:
- Awareness of data privacy regulations and best practices for protecting student information.
- Ability to follow security protocols to safeguard school networks and devices.
- 1-3 years of technical experience, deskside preferred
- 2+ years of customer service experience
- Strong understanding of Windows OS & Chrome OS
- Prior experience with a ticketing system
- CompTIA A+ certified
- Able to lift 50+ pounds
CCS is looking for a Level 1 Desktop Support Technician to join our onsite team at one of our clients in Commack, NY. In addition to technical skills, the right candidate should be customer-focused, a team player, and able to thrive in a busy environment.
Salary: $40,000 - $44,000
Technical Skills:
Interpersonal Skills:
Additional Skills:
Qualifications:
- Hardware and Software Proficiency:
About the company
Remove the burden of managing your technology with our leadership and expertise to ensure your technology is aligned with your needs.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.