eXcell
Level 2 Support Technician (Part-Time)
This job is now closed
Job Description
- Req#: 25-01321
- Deliver a deskside service to the client for support on the laptop / desktop related hardware / software break fix incidents
- Deploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity software, for internal users at the site
- Support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacements – as guided by the client
- Provide "Smart Hands” support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client's IT team
- Assist the client's IT team with network and infrastructure initiatives (Cisco switches and wireless access points expertise required), including hardware and systems administration
- Participate in the meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery-related activities at the site
- Take appropriate action in the event of non-compliance with security requirements as guided by the client IT support teams
- Asset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by the client
- Experience providing end-user support in a manufacturing or supply chain environment
- Strong knowledge of Windows 10 and 11
- Zebra printer expertise
- Ticketing system experience, ideally ServiceNow - other ticketing system experience can substitute for ServiceNow knowledge
- Close attention to detail and skilled at reading and following instructions
- Able to communicate clearly and effectively with non-technical end users
- Excellent communication and interpersonal skills
At CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Part-Time Level 2 Support Technician to join their team onsite in Reno, NV to provide end-user support. Maintain work / life balance working 3 days per week! Day shift schedule and must be willing to work some OT, after-hours, weekends, and on-call.
Duties and Responsibilities :
Skills and Qualifications:
Wage Range :
The hourly rate for this position is between $22.50 - $35.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
#INDCCStaffing-
About the company
eXcell is an IT staffing company based in the Seattle, Wa area. We service clients and candidates across North America. We staff permanent, temporary, contract and special project openings across all IT needs.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.