• Job Description

  Req#: C9334-25-0484?language=en&page=408&sort=publicationDateDesc

  Job summary

  An opportunity has arisen for a Right Care Coordinator in our Right Care Team based at the Ladywell Hospital in Lewisham. The post holder will work as an experienced mental health support worker with our experienced service manager to facilitate discharge at the earliest opportunity for people that have been admitted into hospital.

  The Right Care Practitioner will work across the Ladywell Unit wards and outside the borough, where and when necessary.

  The primary purpose of this post is to support the Right Care Team in reducing length of stay within inpatient and complex care services and creating capacity and flow across the whole mental health system.

  For further details please refer to attached advertisement.

  Main duties of the job

  o To work in collaboration with a broad range of professionals to gain intelligence regarding inpatient demand and anticipated discharges and extended periods of leave.

  o To work closely with ward teams to support staff to be proactive about discharge planning from day one of admission.

  o To be integral to decision-making about patient care and discharge in liaison with all other health professionals

  o To assist the multidisciplinary team in diffusing difficult situations when discharge plans become complex or there is conflict with the carers / other health professionals and escalate to the Right Care Lead as necessary

  o To work closely with multi-disciplinary teams to standardise good discharge planning practice throughout the Directorate.

  o To communicate with all members of the multidisciplinary team when a concern is raised regarding a patients discharge, escalating to the Right Care Lead as necessary.

  o To ensure good communication with patients and carers about plans for discharge.

  oTo be a visible presence on the inpatient wards to follow through with actions.

  For further details, please refer to attached JD.

  About us

  We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

  Some of our benefits are highlighted here:

  • Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
  • Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease,our staff benefits from competitive deals to lease cars
  • Accommodation,our staff benefits from keyworker housing available which is available on selected sites
  • NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

  Other benefits include:

  • Counselling services
  • Wellbeing events
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Childcare vouchers
  • Staff restaurants

  We look forward to receiving your application

  Details

  Date posted

  20 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £54,320 to £60,981 a year per annum inc of High Cost Allowances

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  334-NUR-6658013-LF

  Job locations

  The Ladywell Unit

  University Hospital Lewisham, Lewisham High Sttreet

  Lewisham

  SE13 6LW

  
  

  Job description

  Job responsibilities

  To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.

  To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.

  To support advanced planning across 7 days.

  To support forecasting by ensuring estimated discharge dates are recorded and updated.

  To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.

  To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.

  To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.

  To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.

  To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.

  For further details please refer to attached JD.

  Job description

  Job responsibilities

  To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.

  To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.

  To support advanced planning across 7 days.

  To support forecasting by ensuring estimated discharge dates are recorded and updated.

  To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.

  To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.

  To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.

  To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.

  To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.

  For further details please refer to attached JD.

  Person Specification

  Qualifications

  Essential

  • Degree level qualification or significant equivalent experience.
  • Evidence of willingness to undertake further personal development.
  • Evidence of continuing professional development.

  Desirable

  • Clinical qualification (RMN, OT, NVQ, Care Certificate)

  Experience

  Essential

  • Demonstrable experience of contact with patients with acute mental health problems and complex needs
  • Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
  • Experience of developing systems, processes and new ways of working to optimise patient flow.

  Desirable

  • Experience of bed management or discharge coordination processes.

  Knowledge, Skills & Abilities

  Essential

  • Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
  • Understanding of confidentiality / data protection issues.
  • Excellent communication skills, both written and verbal. Proficient IT skills
  • Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
  • Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
  • Ability to work under pressure Ability to think and work creatively to resolve problems.
  • Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
  • Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
  • Able to work with attention to detail.

  Desirable

  • Understanding of capacity management and bed management procedures.
  • Working knowledge of delayed discharge criteria and barriers to discharge.
  • Evidence of undertaking audit work.

  Person Specification

  Qualifications

  Essential

  • Degree level qualification or significant equivalent experience.
  • Evidence of willingness to undertake further personal development.
  • Evidence of continuing professional development.

  Desirable

  • Clinical qualification (RMN, OT, NVQ, Care Certificate)

  Experience

  Essential

  • Demonstrable experience of contact with patients with acute mental health problems and complex needs
  • Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
  • Experience of developing systems, processes and new ways of working to optimise patient flow.

  Desirable

  • Experience of bed management or discharge coordination processes.

  Knowledge, Skills & Abilities

  Essential

  • Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
  • Understanding of confidentiality / data protection issues.
  • Excellent communication skills, both written and verbal. Proficient IT skills
  • Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
  • Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
  • Ability to work under pressure Ability to think and work creatively to resolve problems.
  • Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
  • Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
  • Able to work with attention to detail.

  Desirable

  • Understanding of capacity management and bed management procedures.
  • Working knowledge of delayed discharge criteria and barriers to discharge.
  • Evidence of undertaking audit work.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  South London and Maudsley NHS Foundation Trust

  Address

  The Ladywell Unit

  University Hospital Lewisham, Lewisham High Sttreet

  Lewisham

  SE13 6LW

  
  

  Employer's website

  https://www.slam.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  South London and Maudsley NHS Foundation Trust

  Address

  The Ladywell Unit

  University Hospital Lewisham, Lewisham High Sttreet

  Lewisham

  SE13 6LW

  
  

  Employer's website

  https://www.slam.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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