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Job Description
- Req#: 25-67519
- Handle inbound calls and make outbound calls to warm/hot leads or current customers
- Provide support on policy info, enrollment, benefits, billing, and cross-selling opportunities
- Engage with customers using active listening and probing techniques
- Clearly explain insurance products and services
- Meet individual and team sales goals in a high-volume setting
- Document customer interactions accurately in internal systems
- Troubleshoot customer issues related to enrollment platforms
- Collaborate with internal departments when needed
- Participate in special projects related to process improvement
- Valid Health Insurance License (Resident State Required)
- Must meet all current continuing education (CE) requirements
- Minimum education: High School Diploma or GED
- 1+ season experience as a licensed agent preferred
- Prior call center and remote work experience required
- Strong customer service and communication skills (verbal & written)
- Experience using Microsoft Office Suite (Word & Excel)
- Able to meet individual goals and contribute to team success
- Dedicated, HIPAA-compliant workspace (quiet and private)
- High-speed internet:
- Minimum 30 Mbps download / 20 Mbps upload
- Must connect via Ethernet (hardwired only) – no Wi-Fi or mobile hotspot
- Ability to receive and set up company-provided equipment
- Strong troubleshooting skills for connectivity issues
Job Role: Licensed Insurance Agent
Job Location: 100% Remote
About the Role:
We are seeking Licensed Insurance Agents to join our growing remote team. In this role, you’ll engage with inbound and outbound calls, assist customers with their insurance needs, and help guide them through enrollment, policy management, and benefit inquiries. You’ll work in a fast-paced, sales-driven environment while delivering exceptional service.
Key Responsibilities:
Required Qualifications:
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.About the company
We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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