Employer Industry: Insurance

Why Consider this Job Opportunity:
- Hourly Wage: up to $20.25, plus annual bonus opportunity
- Benefits and Perks, including a 401(k) plan with a 2% company contribution and 6% company match
- Opportunity for career advancement and growth within the organization
- Regular associates working 40 hours a week can earn up to 15 days of vacation each year
- Supportive and collaborative work environment
- Ability to work remotely with access to a high-speed internet connection in the United States or Puerto Rico

What to Expect (Job Responsibilities):
- Determine complex claim benefits based on medical records and contract language
- Analyze and process complex claims, communicate effectively with customers, and finalize claims
- Provide effective customer service through various channels
- Meet/exceed department standards for attendance, productivity, and quality
- Engage in self-development, stay informed about industry changes, and adhere to company processes and regulations

What is Required (Qualifications):
- Strong sense of urgency and accountability for work results
- Ability to adapt to a diverse and changing work environment
- Strong time management and organizational skills
- Excellent oral, written, and interpersonal communication skills
- Ability to work remotely with access to high-speed internet in the United States or Puerto Rico

How to Stand Out (Preferred Qualifications):
- Insurance product knowledge of Business area
- Experience with the application of policies, practices, and procedures in a business environment
- Knowledge of medical terminology
- Presentation skills

#Insurance #CustomerService #CareerOpportunity #RemoteWork #Benefits

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