State Farm
Life Customer Service Asst
This job is now closed
Job Description
- Req#: 38155
- Data input, completing policy change requests, processing disbursements and premium payments, and assembling policies.
- Life Customer Service Assistants are responsible for working directly with State Farm Agents and addressing customer service inquiries by researching account histories and providing solution options.
- Knows where to find answers and serves as a technical and procedural resource to assist in resolving policy and/or policyholder questions
- Maintains and updates policyholder records through attention to detail (e.g. Change of address, change in policy coverage, etc.)
- Communicates clearly and professionally through remarkable customer service skills
- Handles multiple computer applications (i.e. Microsoft Office) while maintaining quality records in a fast-paced collaborative team environment
- Thrives on accountability to your team, your work and your schedule!
- Knows where to find answers and serves as a technical and procedural resource to assist in resolving policy and/or policyholder questions
- Maintains and updates policyholder records through attention to detail (e.g. Change of address, change in policy coverage, etc.)
- Communicates clearly and professionally through remarkable customer service skills
- Handles multiple computer applications (i.e. Microsoft Office) while maintaining quality records in a fast-paced collaborative team environment
- Thrives on accountability to your team, your work and your schedule!
- Data input, completing policy change requests, processing disbursements and premium payments, and assembling policies.
- Life Customer Service Assistants are responsible for working directly with State Farm Agents and addressing customer service inquiries by researching account histories and providing solution options.
OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Visit our Careers page for more information on our benefits , locations and the process of joining the State Farm team!
ResponsibilitiesWe are seeking detail oriented, customer service focused and very reliable individuals to join us as Life Customer Services Assistant. Our team of Life Customer Service Assistants service existing policies which includes:
QualificationsOur Life Customer Service Assistants demonstrate the following skills in their day to day work:
Our Life Customer Service Assistants demonstrate the following skills in their day to day work:
We are seeking detail oriented, customer service focused and very reliable individuals to join us as Life Customer Services Assistant. Our team of Life Customer Service Assistants service existing policies which includes:
About the company
State Farm Insurance is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.
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