Salary" $17.50-$19.00- Per Hour

JOB SUMMARY: Recognize and respond effectively to all emergency situations and customer service needs in the aquatics facility. Supervise, control, and help maintain the pool area to prevent accidents. Assist swimmers with emergencies and customer service needs to create a welcoming, safe environment for all patrons. The position is under the supervision of Aquatics Coordinator.

ESSENTIAL FUNCTIONS:

• Recognize and respond effectively to all emergency situations.
• Supervise, control and maintain pool area to prevent accidents.
• Monitor patrons in the pool area for infractions of aquatics safety guidelines and code of conduct.
• Correct infractions of patrons by informing them of rules and the desired behavior in the pool area through a firm but friendly manner.
• Perform proper lifeguarding skills and operate lifesaving equipment in an emergency situation.
• Report major rule violations, emergencies, and customer concerns to supervisor through incident reports and direct communication (if appropriate).
• Provide information to patrons in regards to aquatics rules, scheduling, and programming.
• Execute lifeguard maintenance duties to ensure that the Aquatics Area is clean and safe.
• Assist with customer service needs and/or refer customer to appropriate staff.

RELATIONSHIPS:

This position reports to the Aquatics Coordinator who reports to the General Manager. The incumbent will interact with Pool Patrons and Aquatics Class Participants. Critical relationships will include other Lifeguards, Headguards, Instructors, and Coaches.