Provide members and guests the highest level of safety with excellent guarding of the pool and enforcement of pool rules and regulations.

Basic Function:

• Provide guests with water, spritzing, towels and assistance with seating arrangements at the beach.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
• Comply with all Four Seasons’ policies and procedures

Role and Responsibilities:

Essential Functions

• Provide guests with water, spritzing, towels and assistance with seating arrangements. (70%)

• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs. (10%)
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
• Work harmoniously and professionally with co-workers, supervisors, and outside contacts. (10%)

Non-Essential Functions

• Pick-up and deliver towels/towel bins to and from the laundry and beach
• Maintain the beach area in an orderly and clean manner
• Swimming/life guard skills to assist a guest in distress
• CPR/First Aid skills/certification

Skills and Abilities:

• Requires basic food and beverage service knowledge and skills.
• Able to read and speak English. Requires basic food and beverage service knowledge and skills.
• Able to read and speak English.

Experience:

Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations.

Education:

High school education or equivalent experience.