• Job Description

  Req#: 020696

  At Mr. Cooper Group, You Make the Dream Possible.

  Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

  Join us and make the dream of home ownership possible!

  Responsible for timely review of workouts and loss mitigation applications, to ensure completeness and accuracy with applicable Regulatory / Investor guidelines and Mr. Cooper policy & procedures.

  **Must reside in the Dallas, Ft. Worth, TX area.

  • Validate loan files for completeness and accuracy, ensuring reviews are completed within regulatory timelines daily.
  • Performs loan level analysis, highly collaborative and capable of making independent decisions and proposals using information available.
  • Determining and documenting loan conditions and communicating requirements and/or decisions, and conveying results to investors for workout approval where applicable.
  • Maintains knowledge of all applicable underwriting guidelines by completing all underwriter training programs, learning any business unit policy and/or guidelines.
  • Analyzing credit documents, including, but not limited to, mortgage applications, credit history and income documents, title documents, appraisals and all applicable compliance documents.
  • Consistently applies sound judgment and solutions to customer applications, capable of communicating directly with peers, leadership, and other business units including SPOC.
  • Manual Frontline Underwriting of Conventional/Conforming loan products.
  • Identifies portfolio risks resulting from the client's underlying business practices, underwriting, and/or fraud exposure.
  • Ability to operate under strict deadlines and within short timeframes. Proven ability to manage time, priorities and resources to achieve goals.

  Roles & Responsibilities

  • Execute Service Transfer process for both inbound and outbound loans that Mr. Cooper acquires and sells.
  • Assemble and process loan level data from SharePoint site to determine HAMP eligibility and status.
  • Assist with all HAMP reporting cycles and associated research.
  • Complete Deal Set-Up process utilizing IR2, the HAMP Reporting Tool.
  • Draft AAA agreements and ensure timely execution by all parties including Mr. Cooper Management Exceptions.
  • Validate and provide concurrence status for inbound/outbound service transfers.
  • Interface with MHA and other external leadership to ensure accuracy of reporting.
  • Performing research for prior servicer documents in Remedy, FileNet, and servicer specific portals.
  • Examine escalated accounts for accuracy and oversee completion.
  • Work closely with customer relations, litigation, mod fulfillment, loss mitigation, collateral and underwriting departments to ensure accuracy on all high priority escalations.
  • Assist team with internal and external company audits as needed.
  • Responsible for a daily queue in Microsoft Excel and SharePoint.

  
  Core Requirements:

  • Must reside 60 miles from Lewisville, TX.
  • Onsite training at the Lake Vista IV office in Lewisville, TX, for 3 week as well as ongoing onsite training as needed, Required.
  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Proven professional email etiquette Required.
  • Intermediate MS Excel and Word skills Required.
  • Proficient with all MRC proprietary systems (LSAMS, Remedy, iAssist, etc) Required.
  • Familiarity with HSSN (FNMA) SMDU UI (FNMA), Government platforms, Deals Database (PLS) Required.
  • Minimum of 2-5 years of prior Underwriting, Loan level Root Cause Analysis, Regulatory & Investor Guidelines within Loss Mitigation experience Required.

  Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

  Job Requisition ID:

  020696

  Job Category:

  Servicing

  Primary Location City:

  Lewisville

  Primary Location Region:

  Texas

  Primary Location Postal Code:

  75067

  Primary Location Country:

  United States of America

  Additional Posting Location(s):

• About the company

  Whether you are considering buying your first home or ready to refinance your 12th, Mr. Cooper is here to guide you through the process. Let's get you home.

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