NHS
Local Point of Access Co-ordinator
This job is now closed
Job Description
- Req#: C9201-25-0538?language=en&page=213&sort=publicationDateDesc
- The post holder will interrogate a number of health and social care systems to gather relevant information aimed at enabling qualified staff to appropriately triage an assessment visit.
- The post holder will feedback to the referrer as well as providing relevant information to the integrated team.
- The post holder will register and discharge patients to the relevant CFT system.
- The post holder will be expected to maintain the highest levels of confidentiality and carry out relevant administrative duties as required.
- GCSE Maths and English at grades A-C or equivalent
- NVQ level 3 Administration or equivalent experience in a relevant subject
- RSA level 3 Administration or equivalent experience in a relevant subject
- Experience of communicating with a range of people
- Experience of working to tight deadlines
- Experience of working within an administrative setting
- Healthcare/NHS administration experience
- Able to work under pressure
- Ability to work using own initiative and as well as being team player
- Knowledge of CFT IT systems, e.g. RiO, Strata.
- Time management and ability to prioritise own workload
- Computer literate with a good working knowledge of Microsoft Office
- GCSE Maths and English at grades A-C or equivalent
- NVQ level 3 Administration or equivalent experience in a relevant subject
- RSA level 3 Administration or equivalent experience in a relevant subject
- Experience of communicating with a range of people
- Experience of working to tight deadlines
- Experience of working within an administrative setting
- Healthcare/NHS administration experience
- Able to work under pressure
- Ability to work using own initiative and as well as being team player
- Knowledge of CFT IT systems, e.g. RiO, Strata.
- Time management and ability to prioritise own workload
- Computer literate with a good working knowledge of Microsoft Office
Job summary
We are seeking an enthusiastic and experienced administrator to join us whose primary function will be to manage referrals via a variety of media from GPs, hospitals, specialist teams and Adult Social Services via various referral systems for the Penwith Integrated Community Team as well interacting with patients, carers and other health and social care professionals.
The integrated team comprises Penwith Community Nurse Team, Penwith Community Rehabilitation Team, Penwith Home First Team and Penwith Community Matron Team. The integrated team covers the local area including Hayle, Marazion, St Ives and Penzance and surrounding areas.
The successful applicant will be articulate and have a keen eye for detail. Ability to maintain patient and staff confidentiality is an essential aspect of this role.
If you have excellent communication and organisational skills and would enjoy working within a busy team we look forward to hearing from you. Experience of working administratively within healthcare/NHS preferred.
The post holder will be based at Hayle Community Centre.
Main duties of the job
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Details
Date posted
22 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
201-25-426
Job locations
Hayle Community Centre
58 Queensway
Hayle
TR27 4NX
Job descriptionJob description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person SpecificationPerson Specification
Education / Qualifications and Relevant Experience
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Abilities
Essential
Desirable
Skills and Aptitude
Essential
Education / Qualifications and Relevant Experience
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Abilities
Essential
Desirable
Skills and Aptitude
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Hayle Community Centre
58 Queensway
Hayle
TR27 4NX
Employer's website
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Hayle Community Centre
58 Queensway
Hayle
TR27 4NX
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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