NHS

LOGISTICS COORDINATOR


PayCompetitive
LocationChatham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: E0218-25-0026?language=en&page=619&sort=publicationDateDesc

      Job summary

      Are you a caring and compassionate person looking to better use your skills to help people?

      Don't have experience? Dont worry, you have life skills and that's what were looking for!

      Then we have the perfect role for you!

      Our dedicated training team will guide you through our 2 week comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us

      Logistics Coordinator

      Location:Chatham, ME5 8RZ

      Salary:£27,770.97per annum -subject to ongoing pay review

      Full Time - 42.5 hours per week

      Monday to Friday

      G4S is experiencing an exciting period of growth and as such, is looking to expand our dedicated team of Logistics Coordinators to join our team in Lordswood, Chatham

      Benefits

      • Access to the "Blue Light Card" providing more than 15,000 discounts from national retailers to local businesses across categories such as holidays, days out, gifts, insurance, phones, and more

      • Company pension scheme with employer contributions

      • G4S Life Assurance Scheme

      • Charity work- Match-it and Payroll Giving

      • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical)

      • Access to G4S Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market leading retailers in electronics, groceries, outlets, phone contracts and fashion

      • Refer a Friend Scheme

      • Progression, training and development opportunities

      • Subsidised healthcare plan

      Main duties of the job

      As a Logistics Coordinator you will be required to ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journeys with care and respect.

      Such responsibility requires empathy and compassion. These are skills youll build upon during our two-week initial training and development programme, alongside constant guidance from our expert support team. Well give you all the tools to build a meaningful career with us.

      This is an important role, providing excellent care and ensuring safety and patient welfare. A role where youll receive all the training you need to feel prepared in any situation that may arise.

      Essential Criteria

      • Full UK Manual Driving Licence

      • Ability to work effectively as part of a team

      • O Level/GCSE in Maths and English.

      • Strong communication and interpersonal skills

      • Sympathetic, respectful and caring attitude towards patients

      • Flexibility and adaptability in accordance with the needs of the service

      • Enhanced DBS check - Applied and Paid for by G4S

      • I.T. Literate (i.e. Microsoft Office Suite).

      • Assertive, results oriented individual capable of leading a team unsupervised.

      • Flexible approach to working hours.

      • Able to deal with multiple tasks and prioritise.

      • Able to work on own initiative and proactively.

      • Ability to remain calm and professional at all times.

      About us

      Desirable Criteria:

      • Knowledge of Patient Transport Services.

      • Experience of working in a confidential environment.

      • Geographical knowledge of the local area to be worked within.

      • Logistical experience in the hire industry or formal logistics qualifications (NVQ/Other).

      • Health and Safety.

      • Managed large teams remotely.

      • Fleet management experience.

      • Understanding of BVRLA guidelines.

      Why G4S?

      G4S Patient Transport Services is one of the UKs largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.

      At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

      Date posted

      11 April 2025

      Pay scheme

      Other

      Salary

      £27,770.97 a year

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      E0218-25-0026

      Job locations

      G4S Patient Transport Services

      Chatham

      Essex

      ME5 8RZ


      Job description

      Job responsibilities

      Some of the key responsibilities will involve:

      • Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively.

      • Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.

      • Deal with all routine routes in a timely manner so that an appropriate response is provided.

      • Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly.

      • Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered.

      • To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.

      • Responsible to report all vehicles are repaired and roadworthy for hire.

      • Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.

      • Organise and allocate resources to optimise service delivery.

      • Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians.

      • Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.

      • Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Depot Managers/Operations Manager.

      Job description

      Job responsibilities

      Some of the key responsibilities will involve:

      • Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively.

      • Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.

      • Deal with all routine routes in a timely manner so that an appropriate response is provided.

      • Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly.

      • Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered.

      • To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.

      • Responsible to report all vehicles are repaired and roadworthy for hire.

      • Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.

      • Organise and allocate resources to optimise service delivery.

      • Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians.

      • Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.

      • Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Depot Managers/Operations Manager.

      Person Specification

      Qualifications

      Essential

      • Essential Criteria:
      • Full driving license required.
      • Ability to work effectively as part of a team.
      • O Level/GCSE in Maths and English.
      • Good communicator and problem solving skills with strong time management ability.
      • I.T. Literate (i.e. Microsoft Office Suite).
      • Assertive, results oriented individual capable of leading a team unsupervised.
      • Flexible approach to working hours.
      • A caring attitude towards patients and an outgoing, friendly manner, able to show empathy and respect.
      • Able to deal with multiple tasks and prioritise.
      • Able to work on own initiative and proactively.
      • Ability to remain calm and professional at all times.

      Desirable

      • Desirable Criteria:
      • Knowledge of Patient Transport Services.
      • Experience of working in a confidential environment.
      • Geographical knowledge of the local area to be worked within.
      • Logistical experience in the hire industry or formal logistics qualifications (NVQ/Other).
      • Health and Safety.
      • Managed large teams remotely.
      • Fleet management experience.
      • Understanding of BVRLA guidelines.
      Person Specification

      Qualifications

      Essential

      • Essential Criteria:
      • Full driving license required.
      • Ability to work effectively as part of a team.
      • O Level/GCSE in Maths and English.
      • Good communicator and problem solving skills with strong time management ability.
      • I.T. Literate (i.e. Microsoft Office Suite).
      • Assertive, results oriented individual capable of leading a team unsupervised.
      • Flexible approach to working hours.
      • A caring attitude towards patients and an outgoing, friendly manner, able to show empathy and respect.
      • Able to deal with multiple tasks and prioritise.
      • Able to work on own initiative and proactively.
      • Ability to remain calm and professional at all times.

      Desirable

      • Desirable Criteria:
      • Knowledge of Patient Transport Services.
      • Experience of working in a confidential environment.
      • Geographical knowledge of the local area to be worked within.
      • Logistical experience in the hire industry or formal logistics qualifications (NVQ/Other).
      • Health and Safety.
      • Managed large teams remotely.
      • Fleet management experience.
      • Understanding of BVRLA guidelines.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      G4S

      Address

      G4S Patient Transport Services

      Chatham

      Essex

      ME5 8RZ


      Employer's website

      https://careers.g4s.com/en/jobs (Opens in a new tab)

      Employer details

      Employer name

      G4S

      Address

      G4S Patient Transport Services

      Chatham

      Essex

      ME5 8RZ


      Employer's website

      https://careers.g4s.com/en/jobs (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.